Red Mountain Resort

Stayed for 5 nights in May of 2018. Everything was wonderful. Everything except horrible noise coming thru the ceiling from the party in the unit above. I never write a review but after calling the front desk and asking them to kindly ask the party above us to keep us in mind the noise only got worse. It ruined the whole stay and the staff either did nothing or could do nothing to help us.

I stayed at Red Mountain for 4 days, 3 nights which encompassed Mother's Day weekend. I have always wanted to do a solo trip and Red Mountain seemed to have everything I enjoyed: nature, physical activity, and relaxation. Before I go into the negatives, I will say that overall, I loved this place. The property is large and spread out. It never felt crowded even though I was told the resort was booked by one of the spa attendants (I have no clue if that was true). There are babbling brooks, large shade trees, beautiful landscaping around the property with plenty of lounge chairs and hammocks. I never felt like I had to fight for space, whether it was at the pool or just sitting around the property. I did the Essentials Plus package, which includes all the basic inclusives (food, fitness classes, and daily hikes) plus a spa treatment daily. I'll talk about the spa treatments later. The fitness classes were awesome, I took a variety, and again, I never had to fight for space or equipment. They also have a gym that was never crowded, at most there were 3 people in it at a time. All the equipment appeared new and in excellent shape. I took the Barbell class, and I was excited to practice some of what I learned in the gym. This was easy to do with everything they have stocked there. There is an indoor and outdoor pool, both well stocked with water weights, kick boards, noodles or floatie mats. The indoor pool was always empty; it was beautiful weather, so I don't think many people wanted to be inside. The food was AMAZING. Breakfast and lunch are buffets; dinner includes an entree, a variety to choose from, a salad/soup bar, and a dessert. Caloric content is always posted. I expected nasty mass-produced stuff for the buffets, but I was so wrong. It was always delicious, healthy, and you can see/taste the amount of detail they go to with the food, even the buffet. For Mother's Day brunch, they gave every female a carnation, which was a pleasant surprise. Between meals, they have some grab and go fruit to take. I did bring a few snacks, like granola, with me and I was thankful for them in the afternoon. One change I would like to see would be the times the restaurant is open. For example, breakfast starts at 0630 and not a minute earlier. I had a kayaking excursion at 0700 and the resort asks you to arrive 15 minutes early for any excursion. This meant I had 15 minutes to down my breakfast and get my water gear stocked before heading out. I really did not like rushing. I ran into the same problem for dinner, which started at 5:30pm, but I had to be at the gazebo at 06:15pm for a sunset hike. Downing food in a rush does not seem to be in line with the resort's goals. I wish the the restaurant opened at 0615 for breakfast and 5:15pm for dinner to allow a little more time for meals. Speaking of excursions, you can pay extra for some adventures, which I did. I loved loved loved both adventures I signed up for, the kayaking/paddle board and the sunset camelback hike. The guides for each adventure are so nice, thoughtful and easy going. You really learn a lot from them. There are little details that were nice as well, such as offering ice cold water at the end of the excursion and a peppermint infused cold wet towel after the sweaty hike. And now for my negatives. To offset the price of the Essentials Plus package, I decided to stay in the Dragonfly solo room. The room itself was mostly clean (save for the spider and web right above the head of the bed on the ceiling) and cozy. I found it odd that there is no clock in the room at all, not even a spare one that you have the option of plugging in yourself. The entire resort runs on a daily schedule that changes; to not have a clock seems ridiculous. My biggest problem was the noise thanks to the paper-thin walls of the building. I have no idea if the other buildings are similar, but in Dragonfly, I was woken up by a high pitched noise at midnight one night and 1:30am another night. In my sleep-deprived state, I couldn't figure out what was making the noise until I started drying my hair the next afternoon (at an appropriate time of day, mind you). It was the hairdryer. Someone was using the hair dryer in the unit behind me, and it sounded like they were in the room with me. My last night, after dinner, I heard someone talking. I followed the noise to the bathroom and heard an entire telephone conversation clearly, as if the person was seated next to me. Ironically, it was a woman who I sat with earlier at the community table for dinner, telling her loved one about her flight in. Anyway, I didn't sleep well at all thanks to the midnight hair dryer, even using my white noise app. The mattress was also in severe need of replacing, it was way too soft. The spa was another negative. The building it is housed in is small and in poor shape. The women's locker room is cramped, there is only one toilet and two showers. I was surprised to see that there were no changing rooms, so to get undressed/dressed, you have to do it in the cramped locker area or use up the one bathroom. The steam room gave me a steam burn on my foot. I had a massage, pedicure and facial. The massage was the worst, but the pedicure and facial were great. The treatment rooms are tiny. My massage was given in a converted couples room, separated from the neighboring bed only by a thin screen. Everything could be heard, so it was not relaxing at all. The drop-down ceiling in the rooms is dirty with dust, especially by the vents. I understand why, I'm from the desert too, but it is the only thing you can look at while laying on the bed and it is disgusting. I would love to visit again, but I will not use the spa next time and I will definitely not stay in Dragonfly. I had a beautiful view, but this girl really needed her rest!

I can't recommend this place highly enough! From the food, to the villas, to the hikes, the spa, the workouts and the pool.... everything was absolutely perfect!! The drive from Denver is long but easy, absolutely beautiful, and totally worth it. We will be back in a heartbeat. Thanks to everyone at the resort for a perfect, perfect vacation!!

We were looking for a retreat type environment and Red Mountain was perfect. The setting was breathtaking. We had a first floor villa with patio facing one of the three very large pools on the property. The room was spacious, up to date and decorated appropriately for the southwestern theme of the resort. The buildings are in clusters and one should expect to walk between them, but this is an active resort with many health and wellness offerings, so walking around the fairly compact grounds (or riding the available bikes) seems perfectly appropriate. We did not pick the all-inclusive plan since we had not been before and wanted to keep our options open. We expected to take some meals elsewhere, but the dinners in the Canyon Breeze restaurant were so delicious, nutritious and well presented we chose never to eat anywhere else. The staff was so very friendly. I obtained wonderful hiking tips and locations from the folks working in the outfitters store, and the fellow who checked us in gave us so many ideas he had to write them down. Yes, they are constructing a new registration building, but from our villa we could never detect a sound, and it appears to be almost complete in any event. The place has a feeling of intimacy, not a large impersonal resort. We intend to return, sign up for some health and wellness classes, and bring our friends. I should add that the on-resort offerings are adult oriented. However, there are plenty of wonderful hiking trails and family options in the area.

Unfriendly for people with physical diabilities. I am shocked by the lack of basic necessities for someone in a wheelchair or crutches. There are stairs getting into the fitness center- no ramp, so forget being able to attend the the meditation class, weight lifting and fitness machines. There are stairs getting into the salon/spa- no ramp or elevator to the second floor, so forget getting your nails or hair done. The special music classes and talks sounded fun, but were located on the second floor of the restaurant, but again- no elevator! How is this even legal? I’ve never seen anything like it before. This has been a huge disappointment. We had a much better experience staying in the National Zion Park Lodge, where there are federal requirements and a wonderful supportive staff.