The House by Elegant Hotels

We arrived at 1.30am due to flight delays and to be fair the Security / Reception dropped all check-in formalities and just gave us our key so we could get to bed. Our first day was full of orientation and finding our feet but once we did, what a place. I wouldnt say the room was palatial but was slightly better than Waves, thier sister property, where we have stayed before. We had a Junior Suite which was only one large room rather than being a couple of rooms that you would associate with a suite. The bathroom was well appointed. The staff are just different level here from Richard the Guest Services Mgr, Wade, Dennis and Devere on the bar, Shondelle and Shontelle in the Restaurant and not forgetting Andrew (and his terrible jokes) Also Glyne made and appearance who we knew from our stay at Treasure Beach. Collectively these and others not mentioned were possibly the best set of hotel staff we have encountered in Barbados and we were treated like part of the House family and this our first visit. One area they do excel in here is the food, Breakfast and Lunch are great but Dinner was a different level and certainly not your run of the mill All Incusive food. Dinner is menu based which we like apart from one night which was a buffet, but a really good quality buffet. THe quality and presentation of dinner was excellent and to top it all the Chef made rounds of the tables a couple of nights which exudes confidence in what he is doing. We booked to go to the Cliff Beach House for dinner one night but to be honest we wished we had stayed in the hotel which was of equal quality. It will be difficult for us to see past The House when booking our return to Babados next year. A big thank you to all at The House for an excellent stay.

What more can you say of this hotel which has not been said in the top 5 star reviews. A hotel is a living breathing space and the staff is the heartbeat of this establishment. The location is superb, on the Platinum coast, beautiful clear water and great for sunset viewing. The beach, although small, is sufficient. A bit of rocks to get into the water but then when you are in, you are in the paradise of aquariums. The rocks are no issue. There were some construction taking place next door, but what do you do, never build?this has since been completed. Rooms are comfortable and decorate to a high standard. Lovely large soft beds, big screen tv, mini bar fridge( stocked and included) safe in the room and a great AC to keep cool. The balcony provides a lovely space to view the sunset and sea. The staff must be some of the best in the Caribbean. Friendly, attentive, professional and always on hand to help. The manager, Richard Daniel, actually gets about and chats to his guests, how refreshing in a world where managers hide behind desks. The chef is brilliant, comes out and checks up on the guests. The food was superb, loved it. Breakfast was great, lunch was great and dinner excellent. Activities include watersport, a massive plus for anyone visiting Barbados. Go on and treat yourself.

Wow, best holiday, hotel, staff, food, drinks my wife and I have ever experinced. Well done to Jason the General Manager for the "Top Gun" team you have created. Special thank you and praise to the following superstars, in no particular order: Richelle on reception - Went out of her way, you are the best, thank you. Rhea - always smiling, made our day Agnes - hope your vaction is going well, what the hotel be without Agnes Pat - Thanks to your professional training I now make the pefect poached eggs & omlettes, I cant wait for my next lesson, Aug we will be back. Quincy - You made us feel like we had our own personal waiter, always making sure we had a drink, you certainly kept the Green Monkeys flowing. Andrew - the historian, always ready with the champagne and a story, loved it. Saul - met on day 1 and made us feel at home straight away, absolutley genuine guy, thank you for all your advice. Devere - the best bar tender do not know how we would of survived without your fantastic evening cocktails. Shiontelle - always the like and soul, hope your voice has improved after the carnival, a real credit to the hotel. Shakeria / Andrea / Kristyn - made us feel like one of the family. Rasta Man - this guy can create the most exciting dishes, always came out of the kitchen to ask us how the food was. I understand the concept of this small hotel, you feel like your part of it, own it in a way. 5 star review all the way, missing you all, see you very soon. Congratulations.

We had such an amazing stay at The House! Before coming, I was honestly a little nervous because I had read some negative reviews, but please ignore them — our experience was completely different and exceeded our expectations. The service is truly what makes this hotel so special. Every single person we interacted with was lovely, welcoming, attentive, and always happy to help. The staff really made us feel taken care of throughout our entire stay. Even though there is only one restaurant, the food was great! There was something different every day, so it never felt repetitive, and we really enjoyed everything we tried. Overall, the combination of the incredible service, wonderful staff, great food, and relaxing atmosphere made this a 5/5 stay for us. I would absolutely recommend The House and would happily stay here again. If you’re nervous because of some of the reviews like I was, don’t be — we had a wonderful experience!

We had the most amazing stay at The House while celebrating my mother-in-law’s 70th birthday. There were 8 of us ranging in age from 18 years old to 70 years old and it was exactly what we all needed. The grounds, property and pools are immaculate. The staff each and every one of them we interacted with on a daily basis were fantastic. They treated us as well as the other guests as if we were the only ones there. They knew us all by name and that added a special intimacy you don’t usually get. Panda the resort cat was the most perfect added bonus. We were so sad to leave them when our stay came to an end but they gave us the most wonderful send off. It definitely felt like our home away from home for the week. Although there is only one restaurant the menu changes daily and they absolutely accommodate special requests. The food was delicious and my 18 year old twin boys actually ate fish several times throughout the week. We did venture off property one night to dine at a local restaurant and although we enjoyed it we could not wait to get back to “our house.” We stayed onsite the rest of the week. The bartenders were friendly and always open to special request drinks that were not on their list of recommendations. There was a singer one night as well as a saxophone player another night we really enjoyed. We also enjoyed the company and conversation with the other guests during our stay. It was a very positive but chill atmosphere with the capabilities for you to make it what you want. The complimentary half hour massage turned into a 90 minute massage as it was that good! If you are looking for a smaller type resort with the most amazing staff, top notch cleanliness, a chill and relaxing atmosphere with the most beautiful backdrop and delicious food then look no further. I would highly recommend The House and would love to return again.