A wonderful New Year’s Eve stay. We were very well looked after. Lovely ambience. Attention to detail in all matters. The room with a view of the harbour was gorgeous. We enjoyed our stay immensely - a very good place to celebrate New Year’s Eve!

Fabulously located and beautifully designed hotel. The views from the bedroom windows over the port were wonderful. the hotel kindly park your car for you. For me, the best hotel on the Island. Thank you

Best hotel stay experience ever, hotel service is more than excellent. Food/Drink provided are also the best quality.The location is fantastic and the views on the St Martin de Re harbour from our room were breath taking. The attention to every detail from the quality of the interior decoration to the standard of breakfast are exceptional. The staff will book restaurant/daily activity/etc and will do their best to meet the guest expectation. Congratulation. Well done.

The hotel is lovely, perfectly situated with great staff. Our bedroom was beautifully decorated and extremely comfortable on the first floor overlooking the harbour. Valet parking was very efficient . We stayed just two nights but wish it had been longer.

This is a gorgeous hotel in the best location in town. We had a lovely spacious room overlooking the Harbour and found the reception staff great but we felt the service, food and housekeeping were not up to scratch given the 5 star standard and nightly rate. I’m not a person who writes a review without thinking. We gave feedback 3/4 times during our stay but nothing improved. We were told that they were short of staff but really that’s no excuse when the rate remains high. Specifics: housekeeping: water replenished every day which was great ; minibar soft drinks provided free; one bath and hand towel per person provided and not refreshed at turndown service; bed linens not changed at all over 5 nights; sinks, floors and shower doors not cleaned at all; shower cap removed and not replaced despite two requests; kettle in room but no coffee or tea; WiFi never worked; room not serviced until late afternoon (4/5 pm ish). Service: very haphazard and unprofessional - sitting outside people watching is a pleasure but no staff. Had to go into bar to order and wait up to 15 mins for drinks to arrive; breakfast food decidedly underwhelming - no tomatoes for example. No natural yogurt one day. Cafe Creme ordered but black coffee arrived; truly awful omelette overcooked, rolled up on plate. No garnish. Tired fruit salad. Disappointing. With some imagination and TLC this could be a real gem but sadly not in reality yet.