Carlisle Bay

This was our 3rd Visit and we’ll be back for our fourth. Currently typing this at VC Bird waiting for a flight back to London. Had a fantastic nine nights in the newly refurbed Ocean Suites. The staff are excellent throughout the resort and Rajiv the GM is highly visible and approachable. There is also a weekly opportunity to have a cocktails with senior management if you want to discuss anything but the reception staff can really resolve 99% of issues. Loved having a sundowner watching the pelicans on the new sofas by the jetty restaurant.

This was the perfect trip for our family five, 3 kids ages 4,2,4 months. We stayed in one of the beach suites that was perfectly situated between the beach and pool. Everyone was so friendly on the property( waitstaff, housecleaning, maintenance, seriously everyone you pass by says hello and wants to interact with kids) . The 4 and 2 year old went to the kids club almost daily for their morning session , they always had fun activities planned for them. Not just a big toy room like some resorts. We went to the adult only restaurant one night, the hotel helped arrange for a baby sitter which was one of the kids clubs teachers which was nice because we had already met her and the kids were comfortable with her. The spa was amazing, both husband and I agreed that it was probably one of the best massages we ever had. Wish I found more time to check out the Pilates/yoga classes but it was hard with the littles but was able to attend a sound bath meditation and it was so relaxing. They helped arrange a half day boat trip for us, they took us to some secluded beaches and fishing around the reef. The only thing I can say that was mediocre was that maybe the food wasn’t Michelin star worthy but still really good. (we didn’t go with the all inclusive option so we went out to the other highly rated restaurants in the area and they weren’t any better than the restaurants on site) maybe one recommendation would be have a daily breakfast special but even then they do have a lot good breakfast menu and plenty of options on the buffet and a new smoothie choice for the morning! Would definitely go back one day and recommend to anyone looking for a laidback but luxury Caribbean experience.

I actually stayed there in January 25 with my mum over my birthday. The grounds are beautiful, the massage was great and they went out of their way for my birthday - I received 3 cakes! The reason for the 4 instead of 5 stars is: it is way too expensive for what it is. Breakfast lacks choice and is mediocre, food on site is very expensive, watersports equipment is from the 20th century and the service overall is slooooow. Beautiful hotel at a beautiful beach, but half price would actually be acurate or offer what other hotels qithin this price range offer.

The location was nice, the food okay, but the staff and treatment was very unprofessional and rude, I've gotten better treatment and service at McDonald's. Btw make sure to go over your bills to prevent double charges.

It’s quite rare to find a hotel the size of Carlisle Bay (nearly 90 suites) that feels big when you’re there but still manages to offer a completely personalised service where everyone remembers your name and breakfast orders daily. The resort is absolutely impeccably presented. It’s not grand and opulent but understated and homely. It’s refreshing to visit a hotel where all the staff are so well trained and everyone seems to care about guests. Particular credit to Jason behind the bar and Leanne in the Indigo restaurant. Both have an infectiously upbeat view on life that completely takes you away from the City mindset. If you can get a newly refurbished room, you should. The fact that water sports are included is also a great perk and we went out on kayaks daily. Quite a few people in our group had specific dietary requirements (kosher) and the hotel were able to bring in kosher meat and adapt menus to reflect their needs. The food in restaurants was good, particularly the bircher muesli at breakfast. It would be nice to see some variety and changes day-to-day at breakfast, and Ottimo restaurant could improve their menu (I found the pizzas a bit tasteless) in my opinion, but otherwise the food is consistently good. Overall, a great stay. There’s quite a few people that regularly go back and it’s easy to see why.