Hotel Valencia Riverwalk

Service was exceptional! From the front desk when I checked in, who was able to answer any question I had, to the room service, hands down the best! The room was very clean and relaxing. I did want to grab a scent for a family member but forgot at check out. Will have to call and get that for certain.

I had a great experience at Hotel Valencia Riverwalk. The staff was awesome, very kind, courteous, and welcoming throughout my stay. Tara was especially helpful and greeted me with a warm smile, which made the experience even better. I truly appreciated the hospitality and would gladly stay here again.

The property is beautifully decorated. The staff and their customer service is top notch. The location is ideal for walking to explore the riverwalk area. Beginning at check-in we could tell that customer service was a priority. Tara was helping us but my printed confirmation was a day different than their system and they were fully booked. Manager Edger to the rescue. He honored our confirmation and we headed to our room. The room was a nice size and well appointed. A large selection of drinks and snacks, for purchase. We could have used a few more hangers so I left a note for our housekeeper, and the next day we had more hangers. Thx Rosa! The valet/doormen were friendly and courteous. I don’t think we ever had to open the front doors entering or exiting for our entire stay. We had several working meetings during our stay. The food and service were excellent for each event. Overall, I highly recommend Hotel Valencia Riverwalk for business or leisure travel while in San Antonio.

We stayed a week and from the moment you pull up valet greets you and takes care of you from opening your door to taking. Everything to you room! The front desk and staff are so amazing. Emerson is a gem and she is so nice. Victor is a veteran and he was so amazing as well. I highly recommend them and this amazing hotel. If you never experienced customer service and hospitality like you should…try Hotel Valencia out and ask for Emerson and you’ll see Victor over seeing it all. Thank you to you both and God bless this amazing team and hotel

Loved this hotel’s Spanish / Argentinian style that created a great atmosphere for a River Walk stay. With direct access to the River Walk but on a quieter section, it’s easy to take a walk on the River without dealing with noise and crowds, although those are just around the corner with tons of restaurants and bars within a 5 minute walk. The room was spacious and clean with nice appointments. Hotel bar and restaurant were excellent. I would definitely return here and recommend