Hotel Valencia Riverwalk

A great location with top notch staff and surprisingly good food. Comfortable rooms and fast hot water with good shower pressure. Suite and river balcony room options. Plenty of space to meet and greet, work or hang out with associates. Walking distance to the Alamo and other sites.

We expected more. The bed linens were very worn, the pillowcases were dirty and torn. The cleaning wasn't the best; on one day they didn't take out the trash, and on another day they didn't even come to clean the room. The best thing is the location.

We checked into the hotel later in the evening and so the room we originally booked was not available. I was in tears cause I had lost my wallet. A.J. was so sweet and comforting, and he immediately got us checked into a nice room walked us up to our room, carried all of our bags And then sent us a complementary bottle of champagne. His compassion and kindness and service was so appreciated and I can’t wait to come back and hopefully get him behind the desk again.

Beautiful hotel, don’t stay on street side because of all night street rodders! Very annoying! Service was fantastic. Steele, Naomi, Melissa were outstanding! And Katherine at front desk.

The big attraction in downtown San Antonio is the Riverwalk. The hotel is literally right next to it, on Houston, one of the main streets downtown. If you’re flying in to visit the Riverwalk and Alamo don’t rent a car. Uber or taxi from the airport and save the fees and considerable parking costs. You can walk to everything downtown from the Valencia. It’s great. The hotel has a mildly “boutique” style that is fresh and welcoming. The staff are friendly and helpful. They apply a daily restaurant surcharge that acts as a credit against meals at their in-house restaurant. Because there are so many great restaurants in the area, we used our credits for breakfast.