Hotel Valencia Riverwalk

Our visit to Hotel Valencia was quite special. The hotel common areas are very inviting & we so much enjoyed sitting on the balcony in our room overlooking the river. The General Manager, Safat, went above and beyond on the day of our checkout. He came up to our room to collect our bags & made certain we had a timely checkout. We are looking forward to our next visit!

I have never left a review before but I felt this one was needed. The Valencia on the river walk was gorgeous; HOWEVER, my husband and I would NOT stay there again. The comforter on the bed sounded like a potato sack, the ice machine on our floor was broken for the entire week, the “mini fridge” that’s advertised was FULL of drinks they want to charge you for, there’s no microwave AND the phone didn’t work. We wanted to order room service but was unable to do so. My husband had to get dressed and go downstairs to order food. The “honor bar” is insanely expensive and takes up a lot of counterspace. Valet parking is $64 per night in addition to your reservation fee. They had a turkey dinner for Thanksgiving but we saw NO ADVERTISEMENT for it. The attendant on the night shift had ZERO personality and didn’t even look up when my husband asked where the courtyard was located. All other staff members were very pleasant though. Unfortunately, the beauty of the hotel just wasn’t worth the price and the inconveniences.

We are premium level travelers with Marriot and usually stay at their moderate to high luxury hotels. We are attending a conference in San Antonio and the rooms were running short at the Marriot Hotels there and we decided to try this hotel. We are very pleased. It is one of a handful of locations operated by this group and each is unique. The restaurants, including breakfast were great, the evening happy hour and even a free drink every nightwere excellent. It’s right on the river. The room was uniquely decorated and very comfortable. Hope you get to enjoy.

First time in San Antonio, my wife and I were impressed with Valencia hotel. The service and the professionalism of all the staff top notch, Thank you, see you again soon.

the room was beautiful, comfy bed, bar was great, location was great, & valet was 10/10. Dawn w/valet was the best!!! the front entrance & lobby were exceptionally clean and we felt safe in the location. the noise level from the street is not good but unavoidable and did not disturb our rest.