Signia by Hilton La Cantera Resort & Spa

I am writing to express my deepest gratitude for the exceptional experience I had at your resort while attending a company conference from May 18th–20th. I have never been treated with such consistent hospitality. From the moment I checked in, I was greeted pleasantly by every single staff member I encountered. I also noticed how beautifully clean the entire resort was kept. Your team has a remarkable way of making guests feel incredibly important and highly valued. Anytime I had a question or needed assistance, someone was right there to help. I even had the pleasure of meeting the manager, which truly highlighted the resort's commitment to great leadership and guest satisfaction. On top of the world-class service, my room was incredible, and the amenities were wonderful. I also want to give a special shout-out to the culinary and banquet teams—the breakfast was incredible, the lunch was absolutely out of this world, and the servers were fantastic. Please pass along my compliments to your entire staff. They made my stay unforgettable, and you have gained a lifelong fan of La Cantera!

What a fantastic resort. We went for Mother’s Day weekend and the experience was nothing short of spectacular. From the kids pool, to the adult pool, s’mores pit, arcade, there is something for everyone here. The Valet manager Kristen left a lovely note and chocolates in our car at pickup, a great personal touch. Carlos was a wonderful ambassador to the property. The Mother’s Day brunch was plentiful, busy, but never any lines to the many options presented beautifully. We will be back!

The spa experience was absolutely memorable. The staff and the manager greeted us and ensured we had everything we needed. We were given a tour of all amenities. We enjoyed every minute of our spa experience. The views are beautiful. I highly recommend recommend.

This weekend my wife and I stayed at La Cantera Resort for our 25th wedding anniversary. Joan Perez, hotel concierge, did an amazing job helping me make the occasion so memorable. Her professionalism, kindness, and attention to detail truly stood out from the moment we arrived. We especially appreciated her thoughtful recommendations and willingness to help with anything we needed. Would highly recommend the resort and Joan.

Trip was an annual Mother & Daughters trip (mom is mid 60's, two daughters mid 30's.) ROOMS: We reserved a "Seven City King View Suite" and an adjoining room with two queen beds (The SEVEN Lounge is adult only lounge with complimentary drinks and snacks throughout the day, as well as happy hour.) My daughters and I enjoy having a shared common space a suite offers so were willing to pay the higher price of around $900 per night. The adjoining room was an extra $375. (These prices are the 25% reduced price given at checkout when I spoke to the manager about our disappointment and displeasure.) The bathrooms have been updated, but the rest of the suite and adjoing room was sparse and old. The common space is huge, but only had ONE standing lamp. Had to move table to sliding doors to play mahjong with decent light. The pillows were horrible. The SEVEN Lounge served its purpose. Was happy to have good coffee in the morning and daughters enjoyed the happy hour. RESTAURANTS: POOLSIDE: First, there were very few guests at the pool, but NO server asked to take our orders at the pool the first day; actually walked past us multiple times. We went to the bar to place our order and had to go back to pay. The only service was the person who delivered our food which was average. SWEETFIRE KITCHEN: Still few guests, but had to wait 30 minutes to get a table. Then after waiting 40 minutes for two basic cocktails, we left. Again, NO ONE EVER CAME to check on us just like at the pool. PRIMERO CANTINA: Again, very few guests, but had to wait 30 minutes for a table. We decided to make sure to order our food and drink the minute the server came to the table. Our fajitas arrived soon after queso, but were thankful to at least have food in a timely manner. Queso was average, but fajitas good. Check in and check out including the bellman were the best service we received. As others have said, the view is beautiful, but cannot make up for the poor service and rooms. We enjoyed each other on our trip, but not the resort.