Paradise Point

My family and I had the most wonderful time at Paradise Point. We have been visiting this fabulous destination for multiple years now and each time we have an even better experience. Our rooms were spacious with serene views of the lagoon. We went swimming, bike riding, miniature golf, scootering, roasting marshmallows, jet skiing and paddle boarding. The people are what make Paradise Point so special! Reservation specialist Ashton Amonette was extremely helpful with a sunny personality and great tips on what to do during our stay! Josh Connaught was also very helpful with booking our activities. All in all, a wonderful place to relax, have fun and be pampered by down to earth people with big hearts!

Great staff, clean environment, and a strong local vibe. Shoutout to night auditor Britney she was friendly, knowledgeable about both the property and the area, and made sure all our needs were taken care of.

The property has a lovely view, and beautiful grounds with lots to do - it's fun for kids with paths to explore, ducks to feed, and fun pools. The rooms were spacious, and everyone very welcoming and friendly. After a long flight, we were very pleased to have an early check-in. As for the less positive aspects... As another reviewer mentioned, the sheets seemed old and worn - certainly not luxurious, though the bed was comfy. The landscaping in some of the less traveled areas could use some sprucing up (weeded, trimmed, etc.). Pools and hot tubs had sand and leaves in them - not sure how often they are cleaned. There was some confusion over room servicing - we were told our room would not be serviced for 6 days unless we called - we were surprised to come back to find our room serviced on the first day. The restaurant service (Barefoot Grill) was slow, and expensive - we ate there once and it was fine; but would not return. The birds in the trees pooped all over the chairs and walkway outside our room, and our car. So beware where you park, and where you step. Overall, our stay was pleasant, but there is certainly room for improvement to make it truly first-class!

This is a great place for couples wanting a quiet getaway so long as you go in low season as well as families with children during summertime. It's a unique property as it's situated on an island in the middle of Mission Bay and is the only resort/hotel there. The individual bungalows are way more private and intimate than a typical vertical hotel. The rooms are very spacious and updated although we were a bit disappointed about not being able to access any streaming services on the TV (they should really fix that.) Being on an island, you'll enjoy its privacy, peacefulness and uncluttered beaches. The proximity of this hotel to the Sea World, Old Town, downtown, Balboa Park, San Diego Zoo and the airport is a huge plus. I strongly recommend this resort hotel.

This is not a 4/5 star resort. It might qualify as a three star and that is a stretch. The amenities don’t come close to 4 star (no towels at the pool, no mini bar, sparse room supplies like coffee, creamer, water etc) The property is dated and poorly maintained. The food situation is horrible. And because the resort is isolated, you’re limited to their offerings unless you want to travel for dinner. I can’t recommend this place. It feels like a motel 6 but with an exorbitant price tag. Even small touches like, morning coffee in the lobby, water and refreshments in the afternoon would be a welcome addition. There seems to be no effort in customer satisfaction.