Paradise Point

I rarely write reviews, but I felt compelled to share our experience since most reviews here are so positive. We booked Paradise Point expecting a true luxury experience for our family of four. At nearly $700 per night (with taxes and fees), we anticipated pristine grounds and high-end accommodations. That’s not what we found. The grounds were noticeably unkempt — pathways covered in pine needles, landscaping that looked neglected, and cigarette butts near our patio. The bungalow exterior was dirty, with a missing brick and a loose room number. The patio furniture was grimy and uninviting. Inside, there was a strong moisture smell. Within an hour, condensation completely fogged the windows, blocking our bay view (a main reason we booked). While partially remodeled, the room showed significant wear: stained trim, uneven grout, rusting shower head, stained sink grout, and fixtures that looked repeatedly repaired. Our bathroom door wouldn’t close fully and we realized the bottom hinge was completely unattached to the wall. It felt much more like a dated motel than a luxury resort. Housekeeping was also confusing. We were told daily service wasn’t included unless requested, yet housekeeping knocked at 8:30am each morning — and on one occasion entered with a key card after about a minute of knocking. That felt inappropriate and uncomfortable. Amenities were average at best. Mini golf and pools were fine for kids but very standard — not “resort” level. Fire pit supplies cost us about $50, which surprised us given the resort fee. Overall, this property feels tired and poorly maintained. Unless you’re getting a significant discount and understand what you’re walking into, I would not recommend it at this price point.

Terrible maintenance and allowing people who are not staying at the hotel into the pool areas at night. This made pleasant evenings turn into a party vibe for a couple and family that were trying to relax. Not worth the price!!!

We loved staying at Paradise point, the grounds are stunning! the rooms are modern, clean and the feds are comfy. Truly wanted the highlights of our trip was being greeted by front desk employee Hazen each day. I was stunned. The first time I returned to the lobby when she not only remembered my name, but my room number. I was traveling with other people that had the same experience with Hazen. All of the employees were exceptional, but her smile in personality completely won us over!

My family and I had the most wonderful time at Paradise Point. We have been visiting this fabulous destination for multiple years now and each time we have an even better experience. Our rooms were spacious with serene views of the lagoon. We went swimming, bike riding, miniature golf, scootering, roasting marshmallows, jet skiing and paddle boarding. The people are what make Paradise Point so special! Reservation specialist Ashton Amonette was extremely helpful with a sunny personality and great tips on what to do during our stay! Josh Connaught was also very helpful with booking our activities. All in all, a wonderful place to relax, have fun and be pampered by down to earth people with big hearts!

Great staff, clean environment, and a strong local vibe. Shoutout to night auditor Britney she was friendly, knowledgeable about both the property and the area, and made sure all our needs were taken care of.