Pendry San Diego

Our stay was very nice. Good service and excellent housekeeping. Nice hotel overall. We had 2 bumps in the road that had me knock off a star. The pool was very crowded when we went around 2pm on a Friday. Although I saw attendants, there was no help in showing what was available or helping anyone to find a chair. You are completely on your own. Also, I had to get up and go to the bar to get a drink as well. Someone did check on us later, after I already had my drink. If I were to go to San Diego again and wanted to use the pool, I’d pick a different hotel. It’s just not well attended by the staff. If I was not planning on using the pool, I would stay here again. The other bump was the morning of check out - we kept getting calls to our room when no one was on the other line. Have no idea why. Texted the help number provided to see what was going on but no one responded. The first call woke us up. So nice hotel but a few more issues than I expected due to the price.

Great location in the Gaslamp District only a few blocks away from the convention center, ballpark, and Coronado Island ferry. There’s literally bars, restaurants, ice cream shops, convenience stores, and breakfast spots within just 25 feet of the front door of The Pendry. Traffic isn’t horrible and it’s easy to drive and navigate to and from and Ubers have good and easy access. They have a great foyer with a warm fireplace and very trendy leather skirt couches. Hotel staff is posted up everywhere including outside on the corner making your approach, entry, and exit of the hotel feel elevated and secure. The rooms are nicely appointed and fresh and clean giving an elevated and sexy vibe. The room has a good BT speaker which is a nice touch. HVAC works great to keep room very cool. Waterfall shower head in the all glass standup shower (more than big enough for two) next to the master bed is also very fun and sexy.

My hands dow favorite boutique hotel! The customer service is unmatched and whatever city I'm in and there is a Pendry Hotel, I am staying.

Wonderful property with a great staff in a great location. Property has many options on site. Would recommend for a great San Diego trip.

I recently stayed at the Pendry San Diego, a property widely considered a 5‑star hotel. While there are certainly bright spots, my overall experience landed at a solid four stars. The guest rooms are beautifully redecorated — modern, comfortable, and thoughtfully styled. However, the bathroom design felt more cramped than expected for a luxury property. A single sink with very limited counter space made daily routines surprisingly inconvenient. What stood out most was the contrast between the refreshed rooms and the rest of the hotel. The hallways — I visited three different floors — appear unchanged from decades ago. They’re dated, worn, and in clear need of renovation. It creates an odd disconnect: the inside of the room says “welcome,” while the hallway says “we stopped updating in the 1980s.” Service was mixed. The front desk staff were kind and helpful. The manager on duty, Quartz, was accommodating but didn’t quite convey the warmth or hospitality you expect at a 5‑star property. The mask she wore (not an N95) also made communication feel a bit impersonal. In the end, the Pendry offers comfortable accommodations and a beautifully refreshed room experience, but the aging infrastructure and uneven service kept it from reaching true 5‑star execution. I vacillated between three and four stars and ultimately chose four for the quality of the room, some friendly staff and the jacuzzi/hot tub that was next to the pool (always a bonus).