Rancho Bernardo Inn

Beautiful property, comfortable rooms, bars and restaurants onsite were great. Plenty of pools and space for everyone! And if you’re a golfer, plenty of golf. Overall we had a great stay at the Rancho Bernardo Inn and will definitely be back.

I recently took a trip with my boyfriend and we had an exceptional time. One gentleman that really made a difference for us was Jose from room service truly made our experience, thoughtful and welcoming. He went above and beyond to help with really anything we needed and it made all the difference!! It’s people like Jose that really make people want to revisit.

Upon entering our room there were 2 things that stood out: a sewer smell coming from the bathroom and how warm and humid it was in there. We tried adjusting the air and giving it time, but hours went by and the room was only hotter. We called to the front desk to inquire about what they could do and they offered to send someone over to look at it. He came and stated it was fixed. We waited longer and still the room was only hotter. We went back to the front desk where they offered to move us to a new room a unit away. We decided that we didn’t want to try another room that would most likely be the same and if we were packing everything back up we would just leave. We requested a refund and left to a different hotel at 10 pm.

We were going to stay in the city center but found this option at Rancho Bernardo. The location was right between the Zoo and the Safari Park, so it was convenient for our plans. But it was also so beautiful. The grounds at Rancho Bernardo were kept so well, and in the mornings, I enjoyed walking and reading under the sun in the beautiful patios near the fountains. We got a great deal through Costco, and the resort honored the discounts offered by Costco. There was an issue, a miscommunication on how the discount worked, but the front desk kindly worked with us to handle the issue. Thanks Michael. The food and the service throughout the Inn was first class. It turned out to be a great trip and this location worked out so well. Special mention to Lewis for his great service at the Veranda during our morning breakast. I would highly recommend.

5 star experience all the way! My GF has been at this gorgeous property many times prior to this trip and it's her favorite. I will return. I loved it. I never knew this hotel existed. Furthermore, i never knew about the amazing wineries in the general area. The onsite restaurant, inside bar with a huge patio was awesome. This hotel is run like a high end boutique 5 start hotel with 5 star service. In all areas i was impressed and i was grateful for early check in. My only regret is not doing 2 nights as I was not able to take advantage of the spa (steam room), gorgeous poos, run along the golf course, or use the free bike to explore this HUGE property. I can see why this is a popular wedding resort. The hotel treated me like a person not as a corporate transaction. I will return for 2 nights in the future as i spent to much of my time at the wineries and had to return to work the following day- I would recommend killing the last day at the pool or working in their gorgeous lobby. Thank you hotel for the love you showed me