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Chic has a new address in San Francisco: on the very edge of fashionable Union Square discerning guests will discover that great taste has taken up residence at Hotel Zeppelin San Francisco. Featuring beautifully appointed guestrooms, suites and the unsurpassed luxury of the exclusive Executive Club Level, the hotel(TM)s enviable location on Post Street is shared with the very best names in retail, entertainment, business and fine dining. Just next door Wolfgang Puck's renowned restaurant Postrio is ready to tempt your palate with savory treats, while the premier designer boutiques of Union Square beckon to the shopper within us all. For those who seek impeccable service and luxurious accommodations, the Prescott is ready with a stylish San Franciscan spin.
Hotel Zeppelin San Francisco
545 Post Street
San Francisco, California
94102
Nearest Airport: SFO
I don’t usually write reviews, but my experience with Hotel Zetta was so frustrating and mishandled that I feel obligated to warn others. I had a fully paid, confirmed reservation at Hotel Zetta, only to arrive and be told — without any explanation — that my booking could not be honored. Instead, I was moved without consent to Hotel Zeppelin. That’s where things went from bad to worse. The room we were given (Room 637) was filthy, with visible dust coating the surfaces, and the air conditioning made a constant, unbearable noise. I have photos showing the dust buildup. It was obvious that this room hadn’t been properly cleaned or maintained. We informed the front desk the next morning that we wouldn’t stay under those conditions. They agreed and promised a refund, confirming that we were checked out. Two nights were eventually refunded through Orbitz — but then, unbelievably, my credit card was charged again for the same nights I didn’t stay. That kind of unauthorized charge isn’t just a clerical mistake — it feels dishonest. I’ve had to dispute it directly with my credit card company. In short: My paid reservation at Zetta was not honored. I was moved to another hotel without consent. The replacement room was dirty and noisy. I was charged for nights I never stayed. I’ve stayed at many hotels, and I’ve never seen this level of disorganization and disregard for guests. Until Hotel Zetta (and the management behind it) address these issues, I strongly recommend staying elsewhere.
Sharique H
Small rooms very dark hotel our room was overlooked by apartments which were noiseycalso had to turn off sir conditioning as it was to noiseyto sleep.and last of 3 nights my wife and got loads of bites...not overly impressed
Q585JAtimb
Great location, warm and welcoming staff. The shower has great pressure and gets nice and hot. You don't hear anything from the hallways or neighboring rooms. Great for families, couples, or solo travellers.
everythingisaerie
Thank you Lina for being so accommodating and kind! We enjoyed our stay at Hotel Zeppelin. The service was excellent! We’ll definitely be coming back when we visit SF 😁
Herc D
We went for a staycation in the city, had a great time. Enjoyed the ambiance, service & location. Super fun! Will definitely go back
Jegas96
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