InterContinental San Francisco

My husband and I stayed at the InterContinental San Francisco for two nights to celebrate my birthday over the 4th of July weekend, and we had a wonderful experience. The location is perfect for both business and leisure travelers, being just a short walk from the Moscone Center and Union Square. Our room was spacious, modern, and impeccably clean, featuring floor-to-ceiling windows with stunning city and bay views. We booked through the Amex Platinum Hotel Collection, and as an IHG Platinum member, I was pleased to be upgraded to the top floor (the 33rd). The views of the city and the bay from up there were truly amazing. We also really enjoyed the heated pool and jacuzzi. We live just 30 minutes outside of San Francisco, and we will definitely be coming back here for a Staycation.

Very smooth check-in. We arrived early and were given a lovely room that had already been pre-arranged for us. Everyone was super helpful throughout our stay. The room was very clean with beautiful views over the city. The location is excellent — close to the metro, tram, and bus stops, and there’s even a Whole Foods just a few blocks away. The lounge on the 6th floor was nice with good wines and coffee (the food was okay). The real highlight though was the bed and pillows, we’ve never slept better! It was easily the best sleep of our entire trip. We’d definitely stay here again!

Was one of the first in hotel at opening Feb 2008. It is as clean and unkept as it was then 18 years ago. The staff was very nice. The neighborhood has went downhill! Many stores boarded. Sad as this part of downtown was beautiful.

We got kicked out for noise complain pass midnight. I got my non-verbal son with me. I acknowledge the first warning. The 2nd and 3rd i tried to tell them that we’re in bed and trying to sleep. She told me they will call 911 if we don’t leave. I told them just give us 15 mins they don’t need to call the cops. And she was walking in the hallway back to the lobby instructing the security to call 911. I was shaking because i did not do anything wrong but they still called the cops. The police came and saw us outside our room with my son and our bags. I told them this is very traumatizing because they don’t need the cops to get us out. Cops left because they recognized that i am willing to leave on my own. We left the hotel traumatized the whole time driving back home.

The bed and pillows were super comfortable I honestly didn't want to wake up. It was like sleeping on a cloud.