InterContinental San Francisco

Came here for one night to beat this heatwave we were having in San Francisco! It was amazinggggggg. Sprung for a room with two queen beds and it was lovely. Huge rooms. Amazing room service, comfortable beds, great shower pressure (and bathtub too). Super quiet (windows don't open though so no fresh air options) Super clean and elegant. Location was right next to the Salesforce events happening so good if you need that downtown vibe. Good gym, gave you water and snacks and even little ear buds to use while on machines. Good big indoor pool, and nice hot tub! OVERALL an amazing stay-and I would hope so for the prices you pay!

Hotel team is always fabulous and super helpful. Dorian at the concierge desk is an incredible asset and consummate professional!

This was our first stay at the InterContinental San Francisco, and we had such a wonderful experience over the long Labor Day weekend. We came up with our 7-year-old son for a little family getaway and spent the weekend doing all of the touristy things around the city. It was also really nice to see San Francisco feeling so vibrant. We spent a lot of time walking around, visiting parks, restaurants, and different attractions, and there was so much activity throughout the city. The hotel itself was fantastic. From the staff, to the restaurant, to our room, everything was very well done. The entire team was friendly, welcoming, and genuinely seemed to care about making sure we were having a great stay. We stayed in a corner suite, which I would highly recommend. The room was spacious and comfortable, but the highlight was definitely the incredible city views through the large floor-to-ceiling windows. Waking up and seeing San Francisco from that perspective was pretty special. If you are considering whether the upgraded suite is worth the additional cost, I would definitely say yes. It made a huge difference in our stay. We also had access to the hotel lounge, which was another great addition. I would highly recommend adding lounge access if it is available with your stay. They always seemed to have some type of food, beverage, or small treat available throughout the day. After spending hours exploring the city, it was great to come back to the hotel, stop by the lounge for a drink and a little appetizer, and let our son grab a cookie or two. It made everything that much easier and more enjoyable when traveling as a family. What really stood out, though, was the service. The team truly went out of their way to take great care of us throughout the weekend. The hotel feels very well run, and you can tell that the senior leadership team is actively involved in making sure guests are looked after and that the property maintains a high standard. We had a fantastic weekend and couldn’t recommend the InterContinental San Francisco enough. Great location, beautiful rooms, excellent views, wonderful service, and a team that really seems to care. We would absolutely stay here again.

Had an in incredible experience at this hotel. Damien the Doorman was absolutely amazing and even drew out a map of his favorite local spots!

What may seem to be trivial is in fact one of the many things that makes the Intercontinental San Francisco Howard Street stand above its competitors in the hotel industry. Most hotels give you 1 or 2 complimentary bottles of water, usually at check-in. Here you not only get the “obligatory” complimentary bottles of water at check-in, but as many as you want throughout your stay. This “perk” is NOT AT ALL TRIVIAL!!! During my 5 day stay with the many exciting things to do and see around San Francisco I usually returned to the hotel not only exhausted but dehydrated and VERY THIRSTY! To be greeted by the bellman (Dorian and John are exceptional at their job as they have most of the answers to the many questions from travelers!) with SEVERAL BOTTLES OF WATER after each trip was SO APPRECIATED. Front desk attendants (Gina in particular) always greeted me with a smile and were very courteous and professional in addressing whatever needs I had. The food at the 888 Bistro restaurant near the lobby of the hotel did not disappoint. I had the 888 Burger, the Pulled Pork sandwich and the smoked salmon on bagel for various meals, all of which were incredibly delicious and filling. Waiters Sergio (what a WEALTH OF INFORMATION THIS GENTLEMAN IS!!!), Marco and Enrique were all exceptionally polite and professional and it was apparent they were experts in the restaurant hospitality industry. The lap pool was the longest uninterrupted swimming experience I have ever had at ANY hotel and the hot tub was perfect! The location of this hotel is perfect as it is within walking distance to many commuter stations (BART, trolley, train, etc.) as well as groceries (Target) and a 50’s diner (Mel’s Drive-in). To General Manager Frederick Kleisner II and your entire staff, KUDOS FOR PROVIDING SUCH AN EXCEPTIONAL TRULY CUSTOMER APPRECIATION EXPERIENCE TO YOUR GUESTS!!! P.S. EVEN THE VIEWS FROM THE BATHROOMS ARE SPECTACULAR!!!