Kimpton Sir Francis Drake Hotel

Historic building renovated very nicely. Dog friendly- they even prepared a little gift box for my pup! Customer service was outstanding- they went out of their way to ensure that my husband and I had a wonderful birthday stay.

I went to the bar on the 39th floor where I found Dale directs its activities. Dale is truly exceptional! Any bar or restaurant fortunate enough to have her at the helm will thrive. Her ability to create an inviting atmosphere is unparalleled, and customers can't help but return time and time again. She is, without a doubt, the best in her

Great hotel, great location, close to union square. Alex helped us get sorted into the hotel. He was very helpful and friendly. Thanks

The room was so nice! The beds were super comfortable and our window had the prettiest view ever of San Francisco! The staff was very nice too! Especially Alex, a staff member who was very helpful with our bags.

Dear members of Grand Beacon, We stayed at the hotel to celebrate our Goddaughters wedding. I would like to extend a special thanks to John for his kindness, helpfulness, and willingness to assist, always with a smile. Tessa at the restaurant provided amazing and attentive customer service. The lady at the front desk was very kind, and the young man at the front desk was incredibly helpful, even assisting my husband with his tie. Additionally, I appreciate Lef from Customer Relations calling to chat about our experience. He was very kind and invited us to return to the hotel. Overall, our experience was wonderful, largely due to the exceptional service from your staff. Rosa Masis Temple