We enjoyed our stay at the St. Regis in San Francisco. Our corner room was terrific and was very well equipped. The housekeeping staff went the extra mile and provided unexpected gems such as organizing our stuff in the bathroom. The service was outstanding from the parking, to the desk, to the concierge, to the wait staff in the bar. They are so friendly and do their best to take care of things. The concierge, Daniel, worked out our sightseeing for us and made reservations with a friendly and earnest manner. He knows the city very well. The food in the restaurant and bar was very good. Our only complaint is the music playing there. It was mind numbingly repetitive modern music and drove us crazy both nights we were there. The second night at least it was turned down. It is funny that in the morning it was acceptable cool jazz. Stick with that in the evenings.

My wife and I needed a few nights away, but still relatively close to home some we booked 3 nights at the St. Regis San Fran. Our stay was absolutely wonderful from beginning to end. Within a few hours it seemed like the entire staff knew our names, favorite drink, etc. We mentioned to the concierge we wanted to hike, and the next day we had a hand-typed two page itinerary for a beautiful hike near Golden Gate Park, complete with directions and suggestions for meals. The service felt very personal and the hotel was immaculate and well appointed. Well done St. Regis San Francisco!

Amazing place to stay. The staff from check in to at restaurant were top notch. We were upgraded to nice room as we are Ambassador. Dom, Kane, and Bikash and Mouna and bartenders (cant remember names) and concierges were all top notch. Highly recommend this wonderful hotel. Could not find any faults!

We had a great stay here for a few nights between Christmas and New Year's. The rooms are in excellent shape, very modern, clean and up to date. We got 2 connecting rooms for our family of four. We've stayed at the St Regis SF many times before and the breakfast restaurant location has moved around over the years. After a big lobby renovation, they now have the restaurant located next to the lobby bar and it is just lovely. High ceilings, beautiful room, excellent service and one of the best pancakes we've ever had! Looking forward to coming back soon.

Areas for improvement: Astra restaurant is poorly managed and staffed. First morning ordered pancakes which were delivered burnt to table. Waiter apologises as he delivers the plate on table and simple states the kitchen keeps burning the pancakes today and he keeps telling them?? I have never experienced that before… Next morning ordered a juice and it doesn’t arrive even after I asked twice for it but it was on the bill. Next afternoon- no service for drinks at bar - sat around for 20 minutes and staff wandering around aimlessly just ignore you. I ended up ordering a coffee on Uber eats. Water pressure in shower is terrible. Toilet paper is cheap and low quality.