Cabo Azul Resort

We went hereWe visited this hotel for a wedding, and it turns out to be a scam. The hotel had some issues with room service and other minor problems, and instead of being understanding, they became confrontational. We were told a charge would be reversed, but after checking out, the charge was still there. They now say they've refunded some items (like the room dining breakfast) but not the service fee, which I find laughable because the service was the reason for the complaint. I spent time on the phone from Los Angeles trying to get this resolved, and of course, I’ve been on hold for 35 minutes. This isn’t really about the money; it's more about the hotel’s customer service style and how untrustworthy they are with your credit card on file, making it hard to resolve issues. My recommendation: DONT STAY HERE.

We a fantastic time at the resort. The staff were very friendly and helpful, especially at pool, we were taken care by Alan Perez ,everyday we at the pool , a wonderful young man, thank again Alan, we will be back and be looking for you…

Cabo azul was a beautiful, clean, luxurious resort with comfortable beach loungers, beautiful rooms and great food. We stayed in a 3 bedroom villa which was ample space for our family of 5 and included a kitchen and refrigerator. They had an ice maker and water dispenser in the fridge but we didn't trust it (and certainly not the tap) so we drank bottled water. They had a store downstairs that had groceries, liquor, water, snacks and the necessities. After comparing the prices to what was in town it was equally priced. The beds were comfortable and the air conditioner worked great. There were always available lounders by the pool and the drinks were great. You were not allowed to bring any drinks down to the pool, so can't really bypass drinking their drinks unless yiu go back to room to drink. We had an issue when our safe ran out of batteries and they came up within 10 minutes and fixed it. Food was excellent with large portions (which is good given the cost of everything). Beach was beautiful (but not swimmable, common for Cabo). They didn't push their vacation club schpiel on us more than one time. We were close to cute stores across the street and a couple of restaurants that were slightly cheaper than hotel. The town was a 1 mile walk (5 minute Uber ride). Highly recommend.

It’s a nice place but spending $20+ per drink at the pool is offensive. To top it off you can’t bring your own drinks so either you can’t drink or you’ll be broke. Do better Hilton, won’t be back!

We just arrived for our two week stay at Cabo Azul…. I don’t think we can afford to stay here and not starve! The prices in the restaurants and bars are ridiculous!!! Ok we thought, let’s go to the shop and have a few meals in our 1 bed apartment. Honestly if you didn’t laugh at the prices, you’d cry!!! How can you charge these massively inflated prices? You charge top dollar for Hilton points and maintenance, then you rip us off when we get here!!! Sooooo disappointing 😥 We spent the last two weeks at Meliã, Paradisus, an all inclusive resort down the road. Eating beautiful food and drinking cocktails all day, brought to our sun-beds by the best staff. Just for the fun of it we worked out what the things we had there, would have cost us here. It came to a staggering $13,000 for 2 people for 2 weeks! lol Nice resort, but not THAT nice. I need to loose weight so maybe their doing me a favour, cause I certainly can’t afford these prices. Won’t be back!