Cabo Azul Resort

We checked into the Cabo Azul hotel yesterday, July 24, 2026. The room lacks a stovetop for cooking, the fridge is tiny, and there are no dishes—though, fortunately, they did bring us a microwave when we asked. Our room is literally near the road; it seems like there’s no one else in this part of the hotel but us, and there’s this constant, terrible noise—like renovations are happening right behind the wall—which is incredibly irritating. It feels like they’re just messing with us. We are Monarch members, but since we don't want to buy more points or upgrade to Hilton, they simply don't care about us anymore. Everytime they take us on presentations they tell us that we won't be able to go to this hotwl anymore but I genuinely think that soon that will be true. We asked to change rooms, but they said we’d have to pay an extra $95 per night. We are very disappointed; back when it was Diamond, the treatment of guests was so much better—before Hilton bought it out.

This was our first stay at Cabo Azul Resort, and it certainly won't be our last! We celebrated my husband's 70th birthday during our visit, and the resort made the occasion extra special by surprising him with a beautiful birthday decoration on our bed—a thoughtful personal touch that we truly appreciated. The resort itself is absolutely stunning. Our room was impeccably clean, the oceanfront setting was breathtaking, and the infinity pools and spas were among the most beautiful we've experienced. Every staff member we encountered was professional, friendly, and attentive, making us feel welcome throughout our stay. We also enjoyed dining at Javier's Steak House. The food and service were outstanding, although it is on the pricier side. Overall, Cabo Azul exceeded our expectations and provided us with a memorable vacation. We can't wait to return!

After staying at The Cape, we spent the rest of our trip at Cabo Azul and found it to be much more family-friendly. We were traveling with a group of 3 adults and 3 children and stayed in a two-bedroom villa. The villa was spacious, comfortable, and worked great for our family. The property itself is massive, with plenty of pools and lots of room to spread out. One thing we noticed throughout our stay was how clean everything was. You constantly see staff cleaning and maintaining the grounds, which was impressive. Unlike some of the more adult-oriented resorts in Cabo, the kids were welcome in all of the pools and spent hours swimming every day. If you're traveling with children, this is definitely a major plus. The resort has a beautiful atmosphere and even features a Javier's restaurant on-site, which gives the property a very upscale Cabo feel. There is also a market on the property that's convenient for quick purchases, but be prepared for resort pricing. For example, a six-pack of 500ml Fiji water bottles was around $30. There is also a Starbucks and café on-site. We ordered lunch from the café one day for our group of six. The meal consisted mainly of pre-made cold sandwiches and cost about $120. Unfortunately, the food was just average, somewhat dry, and definitely not worth the price. The next day we ate across the street and found the food to be both better and much more affordable. We also looked at the menu for the poolside restaurant and found the prices to be quite high. Instead, we used the DiDi Food delivery app several times and were able to get excellent local food delivered to the resort for a fraction of the cost. Overall, Cabo Azul is a beautiful, clean, and family-friendly resort with excellent pools and spacious accommodations. While the on-site food and convenience items are expensive, there are plenty of nearby dining options that offer better value. We would definitely consider staying here again with our kids.

We went hereWe visited this hotel for a wedding, and it turns out to be a scam. The hotel had some issues with room service and other minor problems, and instead of being understanding, they became confrontational. We were told a charge would be reversed, but after checking out, the charge was still there. They now say they've refunded some items (like the room dining breakfast) but not the service fee, which I find laughable because the service was the reason for the complaint. I spent time on the phone from Los Angeles trying to get this resolved, and of course, I’ve been on hold for 35 minutes. This isn’t really about the money; it's more about the hotel’s customer service style and how untrustworthy they are with your credit card on file, making it hard to resolve issues. My recommendation: DONT STAY HERE.

We a fantastic time at the resort. The staff were very friendly and helpful, especially at pool, we were taken care by Alan Perez ,everyday we at the pool , a wonderful young man, thank again Alan, we will be back and be looking for you…