This place is incredible. Loved everything about it and the workers are so friendly and helpful. I don’t understand how anyone can rate this place below a 5. I really liked the pools and the day beds on the beach. Check in was super easy and we felt very taken care of.

We enjoyed our stay and would recommend. The hotel was well laid out, the pools were excellent, and we loved our room - we had an ocean view 1 bedroom suite in building 5. The room was very large, clean, well laid out, and with an amazing balcony. Our experience with the pool chairs was positive. There is a wide variety of pool loungers and cabanas and we were always able to find a nice set without getting up too early. I did observe staff trying to free up chairs that had been reserved and not used by 10am. The food onsite (flor de noche and Javier’s) was high quality and expensive. We appreciated the quality and alternated eating at the hotel and offsite - lots of good options across the street and in nearby San Jose del Cabo. We stayed for a week and every meal was great.

First off, the pros: the place is still as beautiful and clean as it’s always been. We were given a beautiful one bedroom ocean view room on the fifth floor of building two thanks to Christian. Cleaning service was excellent and they came twice a day. All the pools were open and the water temperature was perfect. THE BEST pool attendant there was Irving. He was very friendly and would run to get you what you needed. Now, the cons: the place was packed and everyone would reserve chairs around the pool with a shoe, book, hat, etc. starting before 6 am. Many chairs sat empty until after 10 am! We talked to a couple of timeshare reps and told them of our complaints and the one guy said that they’ve heard this SO much from guests and it should be hopefully fixed by the next time we come back! I say FIX IT NOW!! NONE of the staff took stuff off of the chairs even though the signs around said that they would take the stuff if the chair was not occupied for 30 minutes. If they had, maybe this wouldn’t have been an issue. Also, there were always young kids in the hot tubs playing football without parents even though the sign clearly states that the hot tubs are for adults only OR children under 16 accompanied by a parent. A second con here is the placement of the smoking areas. They are placed right on the edge of the property so the stinky smoke drifts into the bottom pool all day long. These should be moved way out of the property so the smell doesn’t come in. Third con: the waiters and pool staff weren’t always very accessible when the place was full. I get that they were busy, but Hilton should hire more staff when they’re at full capacity. Last con: nothing special for members. I think they should give each member one free drink of their choice instead of a tiny shot of tequila. The prices for drinks here are horrendous, so that would be a nice gesture.

This hotel is exactly as advertised - the 2 bedroom suite was large, well appointed, nicely decorated and very comfortable. It was also quiet which I appreciated. I will try to get an ocean front or pool view the next time we visit - our garden view was ok but would have preferred a view. However, all else was very good, the resort is near the lovely and not so hectic town of Jose Del Cabo but you can Uber to Cabo San Lucas easily for nightlife. There is a lovely beach but the ocean is not good for swimming - very dangerous so look for somewhere with a safe beach further down tourist corridor if that’s important to you. The pools are large and never felt crowded even while the hotel was 90% occupied. This location is close to many good golf clubs as well.

Beyond our expectations! Beautiful resort! Our family of four (12 and 9 year old kids) stayed in a family pool view suite looking over the adult pool in building 3. The grounds and resort are very well maintained. Such a stunning place! We didn’t have trouble finding chairs by the pool as others have complained about. The kids loved the large pools and heated water. Loved the large jacuzzis as well. Waiters and bartenders were friendly. Amazing food at every place we ate at, even the in room pizza for the kids. Time share folks were not pushy. We said no once and they left us alone the rest of the trip. We arrived early and the room wasn’t ready until 4pm which was expected. We rented a car and drove to Walmart to get small items for groceries. Check out Santa Maria and Chileno Beach for Snorkeling. We drove about 30 to Cabo San Lucas and used Cabo Zaida for a boat tour to the Arches. Ask for Connie! We wished we could have stayed longer than 3 nights. Thank you Hilton for a great vacation.