Hotel El Ganzo

I had been to El Ganzo before the hurricane and when it had recently opened and I had found an almost white wall clean facade hotel with good rooms and amenities but poor food and service. Heck, I even spent New Year Eve 2014-15 there and things had not brightened up food or service wise. This time, I arrived at 5PM. The cool white facade already had too much going on. Apart from the Basquiat Style orange crown, it had like 6 painted Gene Wilders dressed as Willy Wonka greeting you at the entrance. Very weird... It just clashed with the location and the place. I had booked via hotels.com and the check in was swift. As we approached the elevator, I saw they had a gift store but it was closed. Around the elevator there were some rorchard style paintings poorly hanging on the walls near the restrooms. The elevator took forever and they only have 4 floors. The buttons of the elevator are upside down, or opposite... the PB (planta baja or lower floor) is actually the rooftop and pool area. As we walked towards our room, we would find little arsty interventions on the walls, and on the room numbers, but if stuff was hung, it was all crooked and not secured which defied the purpose of hanging the stuff. The room was the cheapest room with a King Size bed (no balcony), but it had beach view. All of them do. The size was perfect. They had a tub, a good showerhead with nice water pressure, homemade toiletries, good linens, and comfy seating options. It did have TV but no smart options (No Netflix, Youtube, etc) which I think many of these luxury hotels should have them by now. Good thick curtains and glass to prevent the noise. All good there. The gym was great. It had technics machines, a space for a whole beauty parlor operation, yoga by appointment, a well appointed spa, and another pool for adults in the lower floor and in front of the gym. The service at the bar wasn't great. The music in the pool deck was on point but there was a street fair and it clashed horrendously. They didn't put much attention to detail. We brought the welcome drinks (which were quite sugary) to our room and left them there. There was a little tray with chocolate truffles and walnuts that looked like week old... and when they suppossedly go and untuck the bed and get it ready for us to sleep, they forgot to take all the dirty glasses and those old sweets. Plus, as walked around the halls, we would see lots of room service trays and they were there in the morning as well... I the morning we had breakfast there, but the waiter was just not so good. He had two other waiters backing him up, but they were all really stupid and would be pushy or all over you in the wrong moments and when you needed them, they were just talking or joking around. The food was pretty unimpressive and expensive for what it was.

I stayed for four nights at El Ganzo with my daughter for a mini getaway. The hotel was fabulous and the service couldn't have been better. We liked that it was in a quiet area, away from the hotel zone. Our room was on the first floor with a terrace overlooking the marina and private beach across the inlet. The roof top pool is amazing and Edmundo was a fantastic server at the pool bar. We ate breakfasts in the restaurant with Levi as our server who was very efficient and polite. All of the employees were courteous, always said hello and were always willing to help and answer any questions. We also rented a car and the free valet parking was appreciated.

I wanted to stay here because of all the artwork on the walls. The artwork is painted on walls all over the hotel. The pool is on the rooftop and the hot tub is glass on three sides. The room had a patio with rocking chairs. If you want to go to the beach, they have a boat that takes you for a short ride over to the beach. There is a bar there and chairs and umbrellas. A great place to stay.

I came to Cabo with my mom and sister and we actually stayed at Secrets Los Cabos; however, we were disappointed that we were unable to have any beach access due to open water. The concierge sent us over to Hotel El Ganzo suggesting them for beach access with chairs and a bar. We didn't know much about the hotel and were VERY pleasantly surprised. We pulled up in a cab and were greeted by Alejandro at the front desk who took great care of us. He escorted us to the boat where it was a quick 60 second drive over to the restaurant/bar and beach access area. It was beautiful! It was quiet and the water was wonderful! The servers that were working between 10am and 2pm on Sunday 6/4 were fantastic. They were quick to welcome us and bring us water and drinks. The drinks were wonderful and the food was even better than the food at Secrets. We were blown away by this quaint quiet spot to enjoy the ocean. Even though we weren't staying, everyone was courteous and kind and helpful. From what we saw, the hotel was actually VERY hip and cool with the amazing paintings and decor. We loved the storm trooper painting on the rooftop by the pool! Thank you for taking such great care of us for the few hours we were there. They made the trip even more special than it already was.

fabulous room overlooking the marina. loved the pools both the private pool and top pool and bar! loved the artwork throughout the hotel. loved the music played in the evening. The best moisture lotion supplied in the rooms ever !!