Hotel El Ganzo

I have visited thie property and eaten at the roof top and beach restaurant several times, so my opinion is not based on a single visit. It has always been expensive, but the current pricing has simply become unreasonable. The guacamole at almost $30 USD is only one example. The overall quality of the food does not justify the prices. As a hospitality and gastronomy professional, I fully understand food costs, quality ingredients, local sourcing, labor and operating expenses. There is a clear difference between premium pricing and unjustified overcharging. The wine list is another perfect example. Some wines that retail for around $10 USD are being sold for over $100 USD plus tips.I understand restaurant markups, but this level of markup is extremely difficult to justify. And before the usual explanation about fresh, high-quality and locally sourced ingredients: I understand all of that very well. The issue is simple—there is no value for money. The quality and experience delivered do not support these prices. The automatic 15% gratuity is also concerning. Tips in Mexico are voluntary, yet it is automatically added to the bill, seemingly hoping guests will not question it. An employee even told me the union pressured management to implement this practice. Whatever the internal reason, it does not justify automatically adding a gratuity. Instead of constantly trying to justify these practices, management should listen to its customers, accept criticism and learn from it. That would be far more useful than another standard corporate explanation. Beautiful rooftop and location, but the current overpricing is completely unjustified. It was always expensive. Now it has become absurd.

El Ganzo is a beautiful hotel. The staff is exceptional. Isidro, server in the restaurant, was delightful and made our dining experiences incredible. The hotel has a laid back feel but with all the extras. The private beach was gorgeous. We will definitely be back.

El Ganzo was the perfect choice for us. We stayed 4 nights, 5 days and everything was seamless and perfect. 1. Location was great - though a little bit isolated from downtown San Jose. They had their own little private beach club and swimmable beach, which was great. They had a boat going to and fro between the hotel and the beach club, very seamless and easy access. 2. The hotel atmosphere was beautiful. Everything was curated. Each room had artwork outside (and inside our room too). The rooftop was just beautiful. 3. Rooms were stunning. The furniture was VERY tasteful and well curated. They had a fridge / coffee machine with Keurig pods complimentary and refilled every day / hair dryer / ironing board and iron / a safe and ample space for storage. 4. Very clean overall. 5. Lovely live music and DJ playing throughout our stay. 6. Service and staff were soooo hospitable and sweet. 7. The morning breakfast was great too! (only thing is, food at El Ganzo is a little bit pricey, which is to be expected)

The most beautifully unique, relaxing, exceptional break for a few days in Los Cabos. Every single detail was carefully crafted and we truly loved every minute. The staff were so attentive and friendly, Gustavo and Marisol from the pool were the best!! Would definitely recommend and hopefully one day return.

What a special location and stay. The staff and experiences were remarkable! DJ at beach club and Friday night band was excellent. Room was very comfortable and view of marina was perfect! The F&B was excellent too!