JW Marriott Los Cabos Beach Resort & Spa

This hotel is so great. The staff are so friendly. The food is great - especially the taco place! I really loved the kids club area too. You can leave your kids for a few hours and they can do crafts piñata, making T-shirt, making, etc. but you can also just have them pop in to play anytime you want for free. Priscila Karla Sofia Paula and Yoana were all so great with the kids!

Beautiful property stayed here in 2024 and came back 2 years later because we loved it so much. I am giving it 4 stars this time instead of 5 for the following reasons 1) We were upgraded to an ocean view room, but unfortunately the trees needed to be cut that the view was completely blocked. 2) The pools are in need of new tile. ESPECIALLY THE ADULT POOL. Not a great feeling being im the pool feelong uneven pool floor. I would think it’s a safety hazard to have tiles from the pool floor loosening.. has the potential to cut someone. I noticed people would put the lose tiles on the edges of the pool. Otherwise it’s a beautiful peaceful property and everyone is very kind and hardworking. I hope next time we return the pool tile situation is reaolved.

Booked an ocean view room. Had three trees blocking my view, therefore I paid for an ocean room with no view. Went to the lobby three times with no resolution. No one offered to change my room or give me a discount. In the end, I believe the manager gave me 1000 Marriott points. This hotel is very expensive and I would expect better customer service. Also many of the rooms had no Airconditioning. And the gym bathroom was closed. This hotel definitely needs some upgrades. On the more positive note, it’s a very beautiful location. Everyone who works here is very accommodating pools are beautiful. The food is good

We came for 3 nights 4 days with our little girl. The resorts is amazing for families and offered a kids club, which it was my baby’s first time staying at a “daycare”. The staff was just amazing sending me updates and keeping her entertained while me and dad had some time to ourselve at the spa and adults pool. I would most definitely recommend if you have little ones.. thank you Yoana, Paula, Sofia, Karla and Priscilla for making our family stay a great time!!! Would definitely be back

This past weekend, I had the privilege of staying two nights at the fabulous JW Marriott in San José del Cabo for business. The hotel grounds are absolutely immaculate, the rooms are clean and welcoming, and the hospitality from the staff is truly top-notch. I was in need of a special catering order, and Adrian went above and beyond assisting me. Not only did he follow through on every detail, but the end result exceeded my expectations. Exceptional service like this makes all the difference, and I’m already looking forward to my next visit to the JW Marriott San José del Cabo.