JW Marriott Los Cabos Beach Resort & Spa

# Striking architecture at this JW Marriott We arrived by rental car straight from the airport and were greeted warmly by the doormen, who swiftly valet parked the car for us (included in the nightly rate). We were impressed by the large, soaring lobby. Check in was quick since we had prepaid for our four nights in advance. We made our way to our room on the top floor of Building F. Our ocean view king room was spacious and comfortable, with cold air conditioning, much needed in August. This huge resort looks stunning at night. ## Atmosphere The property feels upscale after dark, with great lighting throughout. In daylight, though, it has a slightly shabby feel. A lot of maintenance is overdue. The adult pool has a serious problem with its beautiful blue tiles loosening and coming away, leaving large expanses of exposed concrete on the pool floor. There are at least eight other pools on the resort, and all of them show the same issue to varying degrees. The decking around the adult pool is a lawsuit waiting to happen, with rotten, cracking wooden slats everywhere. Damaged, unrepaired stonework and woodwork are visible throughout the property. ## Food Very disappointing overall, and far too expensive for the standard on offer. This isn't what you'd expect at 5 star resort. The F&B manager stopped by while we were at one of the pools to ask whether we were happy with the food, and we told him honestly. He invited us to try the BBQ restaurant, which we politely declined, not wanting to spend more money only to be disappointed again. We skipped breakfast entirely, sticking to coffee at the lobby coffee shop, and ate out at night instead, which gave us better food and better value. We had similar issues at the One&Only Palmilla and the Kimpton Mas Olas. It seems to be a trend among SJD resorts, unfortunately. ## Staff The staff were excellent, no issues at all. Christina was a standout. ## Would we stay again? Possibly, as long as the pools are fixed and the food quality improves considerably.

This review is for the Kids Club! From the moment we arrived, the staff was exceptionally warm, welcoming, and attentive, making the kids feel like VIPs right away. The facility itself is impeccably clean, bright, and filled with engaging, thoughtful activities that go far beyond standard daycare—from creative local crafts to fun interactive games that kept the kids genuinely excited to return every day. ​What really sets this Kids Club apart is the incredible care and enthusiasm of the staff. Shoutout to Paula, Priscilla, Karla, and Sofia. They create a safe, nurturing, and incredibly fun environment where kids can make friends and explore, giving parents total peace of mind to relax and enjoy the resort. ​If you are traveling to Cabo with family, the JW Marriott Kids Club is a game-changer. It elevated our entire vacation. This is our second time and the Kids Club is a consistent highlight.

Ok. I just got here and I’m already having such a wonderful time…especially at the adult pool area. All the servers are so nice. But my guy…Elier…is cool as a fan and that’s saying alot because it’s hot as hell out here! On my first day…yesterday…Elier ….(I call him Ellie🤭)greeted me and he is so laid back, funny, professional and even remembered my name the next day. He took care of me the whole afternoon when I got here on Sunday and we had a really fun time. Thank you Elier (Elie) for making my first day awesome. Looking forward to see how the week goes. I’m not worried though😊 I’ll check in later about the grounds of the resort and other staff but I just had to give a shout out to my guy!

Elier & Gerardo were great! very welcoming and had amazing service. they made sure our experience was great.

Elier did a wonderful job making sure we enjoyed ourselves poolside. The food is also amazing. A+++