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JW Marriott Los Cabos Beach Resort & Spa in San Jose del Cabo, Mexico
JW Marriott is within the exclusive residential master planned development called ¨Puerto Los Cabos¨. Travelers will have full-access to the one of the most sought after golf courses in the world today designed by Greg Norman and Jack Nicklaus in a joint effort. Lastly, our guests will absolutely enjoy one of the most impeccable marinas worldwide offering yachts, fishing, dolphin swimming and much more. Jim Olson, a world-renowed architect, designed the new JW Marriott Los Cabos with though provoking ambition in order to capture the rich colored blue found in the Sea of Cortez from every perspective. Located just 20 minutes from Los Cabos International Airport and only 15 minutes from the traditional downtown San Jose del Cabo.
Immerse yourself in a pre-Hispanic Mexican atmosphere inspired by healing herbs and organic ingredients, amid harmonious relaxation lounge. The Jasha Spa with 21,528 sq. ft. has indoor pools, saunas, jacuzzis, a beauty salon, double treatment suites and the ancient Temazcal ritual that connects you with your inner self.
Location of JW Marriott Los Cabos Beach Resort & Spa
Amenities for JW Marriott Los Cabos Beach Resort & Spa
- 24-Hour Room Service
- Coffee Shop
- On-Site Amenities
- Spa on Property
- Fitness Center
- Infinity Pools
- Saltwater Pool
- In-Room Amenities
- In-Room Safes
- Flat-Screen Televisions
- Meeting Rooms
- Business Center
- Active & Adventure
Reviews for JW Marriott Los Cabos Beach Resort & Spa
Thank you to Jorge and the entire JW Marriott staff for an amazing experience. The atmosphere was terrific, and the food and drinks were top shelf. We even had our own cocktails made for us. The Chad and Mandy :)
Attentive, professional staff, impeccable service, breathtaking grounds, amazing views - I feel like I'm running out of adjectives - but our stay at the JW Marriott was all that and more! We spent five relaxing days at the Los Cabos resort and spa, and did not want to leave!
vanessa553 - Pocatello, Idaho
This is a very beautiful resort with spectacular views and excellent service. From the moment we checked in we were treated very well. They new exactly who we were when we arrived. Upgraded the room for us. And through out the stay the staff was very helpful and extremely friendly. Especially Victor Beltran with his wonderful bar service. His service was beyond excellent. It is a very relaxing and gorgeous resort. We will definitely be coming back to this resort.
scaussie64 - Greenville, South Carolina
This was our 3rd time to this hotel and once again, it did not disappoint. The grounds are beautiful and the staff is extremely friendly! We particularly enjoyed both Victor Beltran and Jesus Aguilar who took good care of us by the pool each day. There are several pools which allows hotel guests to spread out giving you the feeling of a quiet hotel and not over crowded. The food and drinks are wonderful! We will definitely be back! Thank you for a wonderful getaway!
AnneMarieW370 - Irvine, California
Apologies in advance for the length of this review: Iâ€™m a Marriott Platinum member and stay between 75-100 nights a year in a Marriott somewhere around the world if there is one available. So I know them well and love the familiarity with knowing what you get. I booked a 5 night stay at the JW in Cabo San Jose using points. Prior to our stay, I was sent an email asking if I would like to upgrade to their Griffin Club. After reading through the amenities, and since I was only using points that the additional cost was worth it. Iâ€™ll cut to the chase, it was not worth it. When booking on points, you still have to pay the resort fees. Not a big deal at $30/day. Not uncommon in most places, so I was fine with it. After the upgrade to the Griffin club and cost of $205 per night, I was rewarded with another $20 in daily service fees. So, our 5 night stay just had another $100 tacked on to the bill. I felt this was a bit a bait and switch, considering that I just paid $205 for the additional services of the Griffin club and to tack on another $20 on top of the daily $30 seemed like a bit much. Now, this is a note to other Platinum members about upgrades. If you stay enough to have platinum status, you know that you do get upgraded from time to time. This is especially true of the hotel is not fully booked and most properties like to give a few perks to members who are loyal to the brand. I donâ€™t expect it, but when I notice that a hotel is not close to capacity and I am staying for a few days, I do inquire. So after two nights at the resort, I noticed that almost all of the suites were not occupied. This was true of the Griffin Club and the rest of the resort. I figured with 3 more nights of our stay ahead of us, that it was worth and inquiry about a complementary upgrade. The following is how things unfolded. I met with two very nice front desk gentlemen who took my request and confirmed that several suites were available for the remainder of my stay. They indicated that they were not authorized to make this adjustment and needed to speak with their manager. I said that I completely understood and expected as much. I was on my way out to Cabo San Lucas for the day and asked if the Manager would call me on my mobile or get back to me in my room later. They said they would do that. I left for the day and did not receive a call. When we returned to the hotel, I stopped by the desk and met Andres Nagera (front desk supervisor is how he introduced himself) I asked if he had heard of my request and he said no. I explained the situation to him once more and he quickly said that all suites were booked. Once I told him that is staff had already confirmed that this was not true, he back peddled and said it was not possible to upgrade someone on a complementary basis. I asked why, and he simply said it was not possible. I donâ€™t like being lied to and his tone was condescending. So be it. I left the desk and went back to the room and went out for dinner. For the next two days, our butler was nowhere to be found. Would I normally care? No. However, I was paying for this service to the tune of $235/day, so I asked where he was. All that I got was is there something you need from those who I asked. All were willing to fill in. After a few unresolved attempts at getting things like ice in our room or waters, I finally called the front desk and complained. They apologized and said that our butler had a day off and that his area should have been covered. I donâ€™t know why our guy was missing for two days when he had one off, but he showed up and was willing to make up for it. I do not think his absence was his fault and do not blame him at all. On our fifth day and final night of our stay, I get a call from Juan Ocampo, Experience Manager. He could not have been nicer, and was a pleasure to speak with. He understood the situation with our butler and was quick to apologize for the inconvenience. He also heard about the request for an upgrade and was quick to offer a suite for our final night. Part of me wanted not to bother at all, but I took him up on the offer. Better later than never. The suite was very nice. Our butler became very attentive and our last night and morning at the resort was perfect. Why it took two days and nights for a response from management is beyond me, but they did finally make an attempt to salvage the stay. Itâ€™s a very nice property, but if you are looking for or are expecting a complementary upgrade, I would not hold your breath. As a loyal Marriott customer, I was disappointed in how this played out. Sorry for the long rant. I hope it helps someone who might be in the same situation.
Dan O - Chesterland, Ohio, USA