This is the nicest place I have ever stayed and probably ever will. The property is pristine but not unwelcoming. The staff truly made us feel like we were in the movie that the property looked like we were in. I do have to make three special mentions not in order of importance: 1. Simo-I did not need a haircut or shave BUT because it had already been scheduu,ed I went. I am so glad that I did. Simo is an amazing young man. He doen;t compe across as a young man though. He is not only skilled at taking an already beautiful canvas and getting it as close to perfection as God would allow BUT...he is an old sould with the vigor and ideas of a young man. IF you get the chance...cet a barber & blade. I got a lot more than a haircut and shave. I truly got a life changing experience 2 Elias-I did not want a three hour massage from a male therapist because I am close minded and silly. BUT I also realized that all the 70's gnaster movies I would watch had male massage guys so...if it's good enough for a kingpin..good enough for me. Wel;l it was more than good enough. This was the BEST massage I have ever gotten. AND it wasn;t opne where after I just felt like mooooosssshhhh...I felt refreshed AND relaxed...WOW! So so so so so worth the time and the conversation with Elias was just an added benefit that was so much more than just an added beenfits. I also managed to get some micro naps in during the session...but Elias never madre it weird. Nothing was weird...just excellent 3. Guillermo-He was the guy that orinigally took our bags to our room. And from there...he was our guy. We had the butler(s) for the room and anything we wanted we could get from our excellent staff via text or call BUT it seemed like we always saw Guillermo whenw e were walking and he would take us on a cart any where wewanted and even mentioned that I shuld get the fish tacos from the beach grill. He was right. I am doing him a diservice but there is no ay for me to describe all the little ways he made me and my fiance feel. Truly remarkable. In the end...this place actually looks klike the pictures. The food is amazing and the staff is so wonderful you just never feel uncomofrtable. I hope we can go back again...this really is the best place I have ever stayed and probably ever will. So much more I could type but...I have to work!

Beautiful resort. The best kept grounds we have ever seen. It’s seems there were more staff than guests. Pool service was exceptional. Everyone was genuinely friendly and helpful. Expensive but worth it. Cannot say enough about the service minded culture. They are setting the bar. Shout out to Elias and Anselmo.

Simply the best! 4th straight year here with the family (6th time total) and will not hesitate to return. In fact, we are already planning a 2025 return. Hospitality is second to none. Of particular excellence this trip were out butlers (Yune & Diana) and Manuel and the entire wait staff at the Agua pool! 🤩

I can't say enough positive about this resort and their service. Overall, the entire facility is extremely clean and organized. The service is truly unbeatable. Have stayed now three times with our family and make life-long memories every singular time. Pro Tip - stay over Easter - the mass they have at the little church is magical, and the Egg Hunt for the kids is off the charts. Overall, this is by-far the best resort to stay with family that I've ever experienced.

Well, a few things here for our stay at the Palmilla. My wife, my 14 yo and I all stayed at the Pamilla for a week. Overall, a great stay but there are a few things that can be approved and I know they will because between Nicolas (Resort GM) and Sergio (Americas head for One & Only) they ask the questions and love the feedback. We booked a Jr suite - so more room, a plunge pool, amazing views and larger deck. Will start with the needs for improvement: Needs for Improvement: Gym my son is 14 and looks like a college student. Plays loads of Club level sports, has a trainer and works out. The rule here must be 16 or older but now they can sign a waiver. However, he can't work out before 10 am. This is silly because there are people in there doing nothing or actually working out in sandals and not taking seriously. It should be the skill and focus of the person more than the age. Beach/Pool Chairs we have stayed at Aman's, Rosewoods, Four Seasons and one of the best things about those is you have 'earned' the right to not have to even think about people reserving chairs at 6 and 7 am in the morning and then not showing up until 11 am. This is not a Hilton or Marriott. They do 'allow' this, but they said they are working on it. it is hard when people bribe and drop an old book on a chair at 6 am and then show up at noon. It seems they are working on this, but this will take the ability to push back on those that are used to staying at those types of places. this is really something the 5-star brands just don't even come close to allowing and they just need to tell guests they are not ready to stay at this type of hotel. Transportation we went into San Jose Del Cabo old town a few times. Best restaurants, charm, shops, galleries and evenings for families. Uber - as safe and clean as anywhere in the US and maybe even more. $11 usd each way including 20% tip. It takes 4-minute wait at most. Palmilla - $350 usd RT with a three-hour limit. we went across the street to a development where are friends are living for the year. Uber - $9 usd each way Palmilla - $250 usd rt Airport Private SUV service with drinks, store stop and everything you would expect - $185 RT Palmilla - $300 usd Drinks at beach service is great but $35 for margaritas and $60 burrito for kids for lunch is a little too much. Four Seasons is about $18 margs and lunch would be about $30. very fair for the service and location. Now the really great things The staff - all just amazing. For us it started with Nicolas and meeting Segio. They run this place incredible and openly admit a way to go. The Palmilla future is so bright with them at the helm. Thanks to Isaac (check in), Karol, Damian (Hosts), Alejandro and staff (Gym), Isabel and the staff (breakfast), Beach team - Jose, Jesus, Modesto, Wilber, Giovanni, Gabriel - cleaning staff and just everyone else there. As happy, cordial and amiable staff as any resort in the world. THANK YOU ALL! Breakfast - at these types of resorts the beautiful buffets and breakfast are so important when you are paying 000's per night. Palmilla nails it. You get both the buffet and the menu. We all enjoyed the staff, the food and the view every day. Gym - once we got over our son being allowed to work out the facility is great and run so well. Pelican beach - great views, swimmable, lunch - while expensive - the chef is amazing. We will be back for sure. The Palmilla is right on the cusp of being that 5-star or 6-star hotel. Just a few tweak's needed and some updating to the rooms. They know all this, and the leadership there today will achieve all that and more. Thanks Nicolas and team for a great family week and we will be back later this year for sure.