Buyer beware if you are vacation club member as we are. They stuck us in a room that has a view of the condo rooftops next door. I went to front desk and mentioned that I was an owner and longtime Titanium. Made no difference. “We have very high occupancy right now”. My question is why weren’t we given one of the best rooms in the house? BS answer. I am now questioning my vacation club purchase.

Great for families. Pools and service are great. All employees were very nice. I would recommend taking an Uber to Freska to get groceries for snacks and breakfast, food in the resort (and everywhere) is very nice expensive. Can easily spend $200 on lunch, $300 on dinner for a family of 6. Absolutely would stay again. 30 mins to Cabo San Lucas and 30 mins to the San Jose airport. It’s right in the middle of the tourist corridor. Good location for those looking for a quiet place, but easy access to the city.

Westin never disappoints. Clean. Great service. Amazing views. Divided adult and kid pools was appreciated. My one and only complaint was that you can’t get coffee until 7AM. What can I say….I’m an early riser. 10/10 ranking on places to stay regardless of the occasion.

The entire primary building for the resort was without water for 6+ hours during our stay without notice and additionally without hot water for more than 24 hours. Subsequent issues involved cold showers and disgusting public area restrooms. Management was deceiving when it came to providing accurate information regarding these events, first claiming planned maintenance and then over promising repairs without making sufficient accommodations for guests. Overall, these events resulted in a disappointing experience and frustration with management. Pros: - Ideal location for whale watching and central for trips between towns - Attractive facilities which look true to pictures - Didn't feel overly crowded despite being sold out - Excellent service staff - Tasty food options - Fun activities to keep you entertained Cons outside of issue stated above: - Adult pool wasn't heated (at all/enough) for season - Hot tub was not hot and was dirty - Food and drinks are pricey for the area - Ubers cannot come on property, drop outside gate

We really enjoyed this resort. We loved the owners pool and our 2 bed apartments was fine. We enjoyed the ability to self cater as well as going in to Los Cabis for meals. We tried room service once which was a disaster - but that didn’t matter. We have booked to return / it is a gem of a resort and Los Cabos as an area is one of our favourites.