Pelican Eyes Resort & Spa

At Pelican we stayed at Casa Russo. We checked in at about 2:30 pm, and then left for town. At about 5:30 pm we came back and the house was warm, even though both the downstairs and the upstairs ACs were at max (as left by the bell boy). My wife called reception and the lady said that a repairman would check the AC in a few minutes. At 7:30 we went back to town, and I stopped by reception to ask them once again to check the AC. We returned at about 8:45 and the house was still warm. I called reception again, and the lady said that the AC had been checked and it was fine, which was untrue. Finally someone came to check the AC at about 9:25 (almost 4 hours later). I got a call from reception that a card in the AC was faulty, but they were unable to replace it (after they had lied that the AC has been checked). They offered another casita but we declined as it was very inconvenient, because it was late and we were tired. They should have repaired the AC or move us when we initially called 4 hours earlier. Fortunately it was somewhat cool outside, and we managed to sleep with the windows open.

Our family of 6 of different ages would gladly recommend the sailing trip we took. We set sail around 9am n got back about 2.30pm, later than expected due to wind conditions. None of us were complaining we were enjoying ourselves too much. Our crew were skipper Augusto Roberto n our hostess Elizabeth. All 3 were excellent at their jobs and great company on our family day together. Food n drinks catering were great and they were very alert n attentive to our every need. All snorkling equipment was available in good condition. We had a wonderful day with sightings of whales dolphins turtles and flying fish n birds fishing. Very exciting day! Loved every moment of this sailing trip.

When visiting San Juan del Sur make sure you book a cruise on Pelucan Eyes 40 ft sailing sloop. From the departure with my family from reception with Eluzabeth, our vivacious Tour Director , to the pleasant transfer out to our yacht , where we met Augustino and Roberto, skipper and 1st Mate the entire sailing event was special😊 Whale, dolphin, flying fish and turtle sighting were a bonus and the food, open bar and private beach anchotage for swimming capped off the delights. Great crew...great service...TOP VALUE

We started eating on the restaurant, nice food then we went on a boat the food was nice and free BEERS. Nice company, will definitely tell my friends. If you gonna stay in San Juan del Sur, you should diffently go visit this place A+++

We went on the 9-2 pm boat trip arranged via reception at Pelican Eyes Resort & Spa. Elizabeth was a friendly and informative host who constantly checked on each and every guest to make sure we were feeling great, whether we needed refreshments and were enjoying our trip. Augosto was a great skipper and the other crew member (sorry for forgetting his name) were friendly, polite and professional. That said, the trip in itself was well above our expectations - the sailing was relaxing and the sloop comfortable. But what made it especially exciting for us was seeing whales, dolphins, turtles, flying fish, and birdlife on the day we sailed! Snorkeling on the secluded Playa Blanca (beach) and partaking of a seafood lunch back on board afterwards all made for a delightful cruise. An open bar was the cherry on top. We would highly recommend.