Caribe Hilton

This room was a complete disappointment, despite the $1,000 night rate. There was no hot water, and the tub wouldn’t drain. The hallways were filled with a sickening mold and mildew smell. The ocean view was a lie; it wasn’t actually on the ocean. The pool was nice, and the people were friendly, but the $20 “upgrade” from the continental breakfast was a complete rip-off. The pool was probably the only saving grace for this hotel.

Beautiful clean and great location. On the water with easy access to private beach. Pool complex caters to all ages. Many choices of food onsite and close to all the attractions

I have stayed in the Beach and Garden wing of this hotel. Beach has great views but an older room. Garden had a very nice modern room. I’d like to try the wave wing next. Hotel is beautiful, nice friendly reception area, breakfast is very good. Although a supplement is required for a hot breakfast - $20 approx. Ate at both Morton’s and rustica, both very good. Nice ambience throughout, it is not cheap but is a very nice place.

My friend and I stayed in the Wave Wing on the 16th floor of the Caribe Hilton. Room was a little dated, but met most needs. We just wished microwaves were in the room, instead of downstairs across from the ice cream shop. Pools were nice, the hot tubs were lukewarm. Beach area was great, but a large area has rocks going in. There are small waves at times that get beyond the breakwater. Staff were great, did eat at Mortons and Rustica.....both were great. Checkin around 5pm was only 1 person ahead of us in line. It seemed earlier and later checking in times were busier.

Hilton diamond members. We waited for our upgrade. Big mistake … we waited 2 hrs did not get into a room until 530 we should have just taken first available anyway since we didn’t have a room number we couldn’t charge food / drink to the room which is the only way I get my 200 refunded for have the Hilton honors Amex card. We get to the jr suite and wow - every piece of furniture is scuffed and missing wood and the walls are dirty. Hot water lol not … it also smells like pot not sure if coming off the balcony or next door but dang what a day. To think the easy part was flying from Des Moines to Atlanta then to San Juan.