Condado Vanderbilt Hotel

Two friends and I had a wonderful stay at the Condado Vanderbilt. Everyone was very welcoming and showed us true hospitality. We felt like treasured guests, which doesn't happen much anymore. The pools were nice, with lots of chairs and umbrellas, and it wasn't hard to get a spot on the beach. The hotel is well located, within walking distance to very nice bars and restaurants and only a 10 minute Uber into Old San Juan.

This is a perfect luxury hotel. Warm welcome, and greeted with 2 glasses of champagne. Beautiful room, excellent service, delicious restaurants and classic cocktails. Everything is just wonderful at this 5* hotel. Our pool server, Michael, was very attentive, and our butler, Delfin, looked after us. Don’t waste your time or money at another hotel, this is the best in SJU. We can’t wait to return.

Our bartender, Anthony, provided excellent service and was extremely nice and personable. We can’t wait to back soon in the near future.

We absolutely loved our stay at the Condado Vanderbilt. The pool deck is stunning, with perfect loungers and excellent towel and pool service—an ideal place to truly relax. The spa was fantastic, and the woman who gave us the spa tour (I wish I remembered her name) was exquisite and immediately set the tone for true respite. César gave an incredible massage—hands down one of the highlights of our stay. There are great options for food and beverage outlets throughout the property, all paired with stunning views. The rooms are slightly older but very well kept and clearly cared for. The turndown service and amenity refresh were a really nice touch that made the stay feel extra special. The location is unbeatable—central in Condado, with a beautiful private beach and just 15 minutes from Old San Juan. A special thank you to Militza Orama for helping arrange a meaningful and special experience for my partner and me as we just got married. Her care and attention made our trip unforgettable. The Vanderbilt’s design is absolutely stunning. We will definitely be back—this was an awesome stay from start to finish.

We have been coming tp Puerto Rico for the last several years. We have stayed at the Ritz Carlton San Juan a few times. The st regis now the four seasons. Which was amazing just not me. I do not like to stay the whole time at the resort. If you do you will love the resort. The Marriott one of the nicest rooms but will never return because of service. Everything from checkin to adding frequent traveler number was a fight. While the Vanderbilt has not been perfect will probably return. Staff is amazing which I really value. Down side to be guaranteed a balcony you need to book a suite. Sorry I am frugal. We requested a balcony and received one. Room was great road noise was not especial Saturday night until 2am. Breakfast was included in our room rate so that was a bonus. To be honest if I was paying top dollar for the buffet I would not have been happy. Very ordinary but great when included. No beach but great views We have found the food great in Puerto Rico.. Some of our favorite restaurants maybe not in order. Vianda, Mario Pagan, Verde Mesa and a new restuarant Santella to our list. Casita marimar was also excellent very large portions. We will be trying 1919 at the hotel tonight because they have just started doing an A la carte menu .