Condado Vanderbilt Hotel
San Juan, Puerto Rico
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About the Hotel
When railroad tycoon Frederick William Vanderbilt built the Condado Vanderbilt Hotel, part of the Legend collection of Preferred Hotels & Resorts, in 1919 it was Puerto Rico's only luxury hotel – President and Eleanor Roosevelt stayed here, part of a long list of notable guests. If the architecture looks familiar, it might be because the design firm also drew up the plans for New York's Grand Central Terminal. Graceful archways and sweeping staircases remain intact in this fully restored landmark, which presides over the Atlantic Ocean with two guestroom towers that are sumptuously modern.
Location
Condado Vanderbilt Hotel
1055 Ashford Avenue
San Juan, Puerto Rico
00907
Nearest Airport: SJU
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- Dining
- Poolside Dining
- Bar
- Bar & Lounge
- Lounge
- Oceanfront Dining
- Restaurants
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Beach Butler
- Walking Trails
- Boutiques
- Hamam
- Pool Butler
- Beach Beds
- Beach Access
- Beach Amenities
- Sun Deck
- Steam Room
- Beach Cabanas
- 24-Hour Fitness Center
- Infinity Pools
- In-Room Amenities
- Turndown Service
- Hair Dryers
- In-Room Safes
- Flat-Screen Televisions
- Luxury Linens
- Luxury Bath Amenities
- Bottled Water
- Complimentary WiFi
- Business
- Meeting Room
- Nearby
- Historic Sites
- Shopping
- Museums
- Restaurants
- Casinos
- Interests
- Beach
- Food & Wine
- Hotels
- Signature Perks
Reviews for Condado Vanderbilt Hotel
Rude management
Some (not all) staff in management are rude, with no internal communication and coordination to the detriment of custom
bundeepr
Deserves to be a 5*. Great place to stay
Great service, awesome location, historic site
Max y Beth G - Madrid, Spain
Defacto 3 star overpriced invasive hotel
The only thing five star about this place is the price, everything else feels like a 3 star at best. I stayed at the junior suite room, even a suite is freaking tiny, unacceptable. The interior of the entire hotel including the rooms feels like your grandma’s bedroom, super old and not classy at all. The people who work there are not passionate nor friendly. I had 4pm check out benefit but at least two house keeping personnel just swiped open my room without even knocking. This is unacceptable as 5 star hotel. I been around the world in numerous 5 star hotels and I have never ever seen anything this bad. Condado Vanderbilt Hotel is defacto a 3 star hotel on a good day. Pics are actually taken by me inside the hotel, I only took these because everything else is so bad I did not even bother to take pics.
Yiyang Z
Lovely in appearance….but,
Our room was too hot for sleeping… The thermostat read 68 degrees and you could NOT make it any lower…The real temperature felt to be more like 74 degrees… Our toilet only flushed one out of six try’s…Very disappointing..
Susan W - Red Bank, New Jersey
Stolen items
| left 2 designer belts on the top shelf of my closet forgot them when I checked out and when I called later that evening was told lost and found doesn't get logged until late at night (I found out that was a lie) there was no new guest in my room and the throw pillow that would be on the made bed was suspiciously where the missing belts were. There are no cameras in the hallways either. Needless to say my belts were stolen by employees of the hotel and I had to continue to follow up with them. They didn't offer or want to do anything to make it right.
Edward B
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