Jump to: Room choices | Hotel description | Map | Amenities | Reviews
When railroad tycoon Frederick William Vanderbilt built the Condado Vanderbilt Hotel, part of the Legend collection of Preferred Hotels & Resorts, in 1919 it was Puerto Rico's only luxury hotel – President and Eleanor Roosevelt stayed here, part of a long list of notable guests. If the architecture looks familiar, it might be because the design firm also drew up the plans for New York's Grand Central Terminal. Graceful archways and sweeping staircases remain intact in this fully restored landmark, which presides over the Atlantic Ocean with two guestroom towers that are sumptuously modern.
Condado Vanderbilt Hotel
1055 Ashford Avenue
San Juan, Puerto Rico
00907
Nearest Airport: SJU
Not a five star hotel. Inconsistent, overpriced, and ripped off (overcharged my credit card at the boutique by $60, realized it after hotel checkout). The pros are the location and the staff are very pleasant and we loved Tacos and Tequilla (Javier was terrific) but the room was very dirty, housekeeping had not put any soap or shampoo or any items in the bath, the bed was uncomfortable and the a/c was broken and the room was terrible humid and hot. Really not worth the price and should not be in Amex fine hotels and resorts I agree with the other negative reviews that reflect similar issues
MaikenR J
Stayed here after our cruise was finished. Lovely hotel with great staff. Close to airport. Left my eyeglasses in the room and they promptly mailed them to me. Will stay here again.
jsgelardi2016 - Galveston, Texas
Great service, awesome location, historic site
Max y Beth G - Madrid, Spain
The only thing five star about this place is the price, everything else feels like a 3 star at best. I stayed at the junior suite room, even a suite is freaking tiny, unacceptable. The interior of the entire hotel including the rooms feels like your grandma’s bedroom, super old and not classy at all. The people who work there are not passionate nor friendly. I had 4pm check out benefit but at least two house keeping personnel just swiped open my room without even knocking. This is unacceptable as 5 star hotel. I been around the world in numerous 5 star hotels and I have never ever seen anything this bad. Condado Vanderbilt Hotel is defacto a 3 star hotel on a good day. Pics are actually taken by me inside the hotel, I only took these because everything else is so bad I did not even bother to take pics.
Yiyang Z
Our room was too hot for sleeping… The thermostat read 68 degrees and you could NOT make it any lower…The real temperature felt to be more like 74 degrees… Our toilet only flushed one out of six try’s…Very disappointing..
Susan W - Red Bank, New Jersey
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved