February 2, 2018 for 3 nights for 2 adults.

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Condado Vanderbilt Hotel in San Juan, Puerto Rico

When railroad tycoon Frederick William Vanderbilt built the Condado Vanderbilt Hotel, part of the Legend collection of Preferred Hotels & Resorts in 1919, it was Puerto Rico's only luxury hotel – President and Eleanor Roosevelt stayed here, part of a long list of notable guests. If the architecture looks familiar, it might be because the design firm also drew up the plans for New York's Grand Central Terminal. Graceful archways and sweeping staircases remain intact in this fully restored landmark, which presides over the Atlantic Ocean with two guestroom towers that are sumptuously modern.

Liven up the senses with a morning walk on the beach. Take a taxi to Old San Juan, a 400-year-old enclave still buzzing with life. Explore the old forts of the northern "walled city" and duck into boutiques all the way to the piers. Savor a four-course prix fixe meal of local, organic cuisine at 1919, pairing an Oregon pinot gris and wild salmon confit with spring vegetable pistou.

Location of Condado Vanderbilt Hotel

Condado Vanderbilt Hotel
1055 Ashford Avenue
San Juan, Puerto Rico

Nearest Airport: SJU

Amenities for Condado Vanderbilt Hotel

  • General Information
  • 632 Rooms and Suites
  • Non-Smoking Property
  • Pet Friendly
  • Dining
  • Poolside Dining
  • Bar
  • Bar & Lounge
  • Lounge
  • Oceanfront Dining
  • Restaurants
  • On-Site Amenities
  • Beauty Salon
  • Concierge
  • Spa on Property
  • Beach Butler
  • Walking Trails
  • Boutiques
  • Hamam
  • Pool Butler
  • Beach Beds
  • Beach Access
  • Beach Amenities
  • Sun Deck
  • Steam Room
  • Beach Cabanas
  • 24-Hour Fitness Center
  • Infinity Pools
  • In-Room Amenities
  • Turndown Service
  • Hair Dryers
  • In-Room Safes
  • Flat-Screen Televisions
  • Luxury Linens
  • Luxury Bath Amenities
  • Bottled Water
  • Complimentary WiFi
  • Business
  • Meeting Room
  • Nearby
  • Historic Sites
  • Shopping
  • Museums
  • Restaurants
  • Casinos
  • Interests
  • Beach
  • Food & Wine
  • Hotels

Reviews for Condado Vanderbilt Hotel

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

I just returned from a week in the Condado Vanderbilt. I understand how the hotel is highly regarded in the area as many of the others we looked at were not very impressive. I will say that the management was responsive and I am going to give them another try. The hotel is old and stately. Our suite showed some signs of wear and tear and that costs them a star. More frustrating was the fact that although the butlers, waiters at Ola and staff were super nice, they just didn't have the follow through. Here are a few examples. Don't recommend UBER and then not explain that you need to go to the bus stop down the road to get it. Don't recommend that nasty snobby hotel restaurant, 1919, and then not tell them to be nice to your guest. After you make arrangements with housekeeping to clean the room, maybe check to see if it was done. Finally, there is no crime in offering a second cup of coffee at breakfast.

TXTecolote - Houston, Texas

TripAdvisor Traveler Review Rating Reviewed 2 days ago

The Hotel was beautifully. The Rooms /Service was top shelf. The Rooms were a bit pricey. But over all I had oven (55) members of family & Friends attend and all stayed at this Hotel. The Food/Service/Grounds we all in great shape. The Butler services was vert helpful. There were Two folks that really help out Mary Ann and Delfin, from the Butler group there were the best. They really ensure that the wedding and all if the things you forget to do for this big day were covered. All members family & friends that were there for the Wedding had a great time. All members of the hotel that you ran into we very nice and always willing to help you if needed. The Pool area/Beach are were very nice get to just relax. The Room and service for the wedding was one of the best I have ever seen. I believe the Brides parents used a wedding planning but with that said the service was unbelievable.

r0dneyap - Long Branch NJ, United States

TripAdvisor Traveler Review Rating Reviewed 2 days ago

After the recent snow storm on Long Island and the crazy few weeks of frigid temps, we decided to book a quick three day getaway. We couldn't think of a better place to give our tourism $ and support to then Puerto Rico. Though we were worried about the area not being fully functioning after the horrific hurricane they endured, we did some research and were assured the hotel Condado Vanderbilt and its surrounding area was up and running. The flight from New York is quick and easy and upon pulling up to the hotel, I knew we had made he best decision. The lobby was warm and the pink marble was beautiful, the immediate ocean views through the main restaurant was breathtaking! The staff could NOT have been more welcoming and inviting. We were given a personal butler who was a bevi of great information throughout and helped us get to our room and the beach in under 1/2 an hr. The water meets the sun deck area where you can lay for hrs and look out into the ocean... SPECTACULAR! The dinning was fine (not amazing but fine) but it's all secondary to the service, views and overall amazing resort! We ventured into old San Juan for dinner, was a quick 15 min cab ride and totally worth it for better cuisine. The hotel arranged our cab rides and offered a ton of suggestion for eateries and local scenes. I can't tell you how much every hotel and restaurant we ventured into were so incredibly grateful to have us and encouraging of us to spread the word back home to help bolster the tourism and there economy after the hurricane. I HIGHLY recommend the hotel Condado Vanderbilt. I believe currently it's the only 5 star open in the San Juan area. The hotel is amazing, views amazing, rooms are big and clean w/balconies that over look the water.... I really can't think of one bad thing to say. Our super easy, three day hop there was exactly what we needed to recharge!

melissasM9245SZ - Massapequa, New York

TripAdvisor Traveler Review Rating Reviewed 2 days ago

Great friendly and Professional attitude of all employées ! As an hôtelier i can notice how well this hotel US managed. Very good F&B choice with good gastromy offer. Good idea to have family pool and adults pool.

bouzou - Saint Leu-Cesson

TripAdvisor Traveler Review Rating Reviewed 2 days ago

My boyfriend and I stayed at Condado Vanderbilt with our 2 Chihuahuas for 10 days over Christmas and New Years. We were actually planning to spend Christmas and New Years at condominium located within The St. Regis Bahia Beach in Rio Grande. But, because of Hurricane Maria, they did not yet have electricity and the hotel was closed. Staying at Condado Vanderbilt was a Plan B for us. We loved the hotel and the location. There is no need to rent a car and we could walk to pretty much anywhere. The location would be equivalent of Midtown Manhattan. Getting to the hotel was very easy. Just hop in a cab at the airport and after 10 minutes ($21 excluding tip and on the way back from the hotel to the airport was $19), we were at Condado Vanderbilt. Once we arrived at the hotel, check in was very efficient and we were given room keys right away. The hotel is pet friendly. There were a number of guests with dogs. We always fly with our Chihuahuas and this was one of the reasons that we selected this hotel. There is a flat fee of $150 for pets. We reserved a Tower Ocean View King room. Prior to arrival, I called the hotel to inquire about a balcony. I was told by the Reservation desk that they could not guarantee a room with a balcony, as majority of the rooms do not come with balconies and only suites do. Our room was 1263, the only Tower Ocean View King room with a balcony. We did get lucky after all. The hotel elevators can be only operated with the room keys for security reasons. Room itself is a typical City hotel and I was not overly impressed. It looks a lot nicer on the website. It is a decent size room. But, it is not large. The bathroom was not large either. It came with a shower with a glass door (no bathtub) and a small sink with drawer space. The shower set up drove me crazy. You have to reach all the way in to turn on the water and I got wet with cold water every time. Balcony was also small and narrow and we wondered why it came with only 1 chair instead of 2 although it had room. Our room partly faced the ocean and we could also see the street (Ashford Avenue), as well as the bridge and the entire city. Bed was so comfortable and we were very happy. A small refrigerator in the room was well stocked with sodas, water etc., which were complimentary except for alcohol. The hotel supplies the room with small water bottles. So we didn’t have to go shopping for water. The room also came with small Nespresso machine, which leaked by the way, and a small teapot. Coffee and tea in the room were also complimentary. The hotel itself is very beautiful and the lobby has a lot of art work. It makes you feel like that you are in a museum. Food at the restaurants was also very good. We dined at Ola Oceanfront (open for breakfast, lunch and casual dinner) and Tacos & Tequila. We did not dine at 1919 this time. While the restaurant is excellent, it reminded us of food served at NYC restaurants and we opted to go out and try local restaurants instead. We had breakfast at Ola Oceanfront for the first 3 days. Breakfast here was amazing. My boyfriend had egg white frittata and I had Overnight Oats, Coconut Milk and Yogurt. Both were excellent. But, the portion is huge (I am not a big eater) and having breakfast at hotel gets pricey. So, we started experimenting restaurants outside of the hotel. We tried Ropa Vieja, next to Walgreens (5 minute walk from the hotel). This restaurant was ok. Service was slow and they mixed up our order. Cleaning with chemicals while customers are eating was not very pleasant. We also tried Pannes cafe, located near the hotel. This was the worst restaurant we ate during our trip. They served very watery coffee. When my boyfriend complained, the waiter brought the same watery coffee. We could not believe that we were in Puerto Rico, which is known for amazing strong coffee. Service was extremely slow. When we asked for the check, we waited for at least 10-15 minutes. Once we finally received the check, we had to bring it over to the cashier, as the waiter would not come pick it up. We stood there for 10 minutes and we were completely ignored. After experimenting with a number of places, we liked Latin Star (also 5 minutes away) for breakfast. The restaurant serves very simple breakfast for more or less $5 and service was consistently efficient. We had breakfast here every morning for the remainder of our trip. Regarding the hotel, while the hotel is built by the water, it does not really have the beach. To get to the beach, the guests have to leave the property from the gate near Tacos & Tequila restaurant and walk for about 2 minutes. There is a section of the beach next to La Concha hotel reserved for the hotel guests. The hotel has multiple swimming pools. Main pool is located near Ola Oceanfront restaurant. It also has a small infinity pool. Near Tacos and Tequila, there is also a small pool for adults only, along with a jacuzzi. A lot of hotel guests stay around the pool. All beach chairs are cushioned and comfortable. Pets are also allowed around the pool area as long as they are leashed. The hotel has a gym equipped with multiple cardio machines, free weights and strength training machines. The gym is open for 24 hours, which I used daily. I was not crazy about the brand of cardio machines or strength training machines in the gym. The gym is very clean and faces the main pool near Ola Oceanfront restaurant. The hotel offers free Wi-Fi. But, you should be careful. My boyfriend’s email got hacked using the hotel Wi-Fi. Wi-Fi Fi does not work around the adults only pool area. About San Juan, when we arrived on December 23, we saw Con Edison crew working on light poles. We did not see a lot of cars on Ashford Avenue. We travel to Puerto Rico at least twice a year and Ashford Avenue is always packed with cars and people. We walked around the hotel at night, and we noticed that some buildings did not have lights. It was a bit gloomy at first. However, all that changed, as we got closer to New Years Eve. As more and more guests arrived, the streets were full of people and cars. Buildings that were dark when we first arrived got electricity at last and were lit up. By the time we left on January 1, things looked much more normal than before, although I understand that some metropolitan area still do not have electricity. Plants are also resilient. We heard that right after the hurricane, all the leaves from trees were gone. But, when we went, San Juan area was back to being green again. The hotel is fully functioning. No issues with electricity or water. We were actually surprised how many people arrived. We were thinking that the hotel would be deserted. However, it was not the case. It was nice to see many tourists supporting local businesses by traveling to Puerto Rico. We were cautious with drinking water, however. At restaurants, we only drank from bottled water. While staying in Condado, we dined at several restaurants. Our favorite is Oceana, a beautiful restaurant on the beach, right across from Atlantic Beach hotel. Amazing food and friendly efficient service. We loved it so much that we went 4 times. Mario Pagan Restaurant, also walking distance from the hotel was excellent. Sataellla (not walking distance) is also excellent. But, the restaurant is loud and packed with obnoxious, not so well behaved local regulars. For this reason, I would rather go somewhere else. We also tried Cocina Abierta. Very friendly efficient service. Food is creative and good but not the standards of other 3 restaurants I mentioned. I felt that each dish had too much going on. We booked all reservations through Open Table. Overall, we had very pleasant experience. Next time, however, I would reserve a suite, just to have a little more room. Finally, please note that in addition to government tax of approximately 13% and hotel tariff of 18%. So, over 30% will be added to your daily room charge. Finally, I recommend trying desserts at the hotel lounge. Desserts are $5 each and they are amazing. I took home Macarons, freshly made. These made great gifts (nicely packed with 5 macarons for $5 a box). Finally, if have a chance, definitely head to Paseo Caribe, where Caribe Hilton is located. When we went, they were fixing up the damages from the hurricane. But, the place is full of places to eat as well as stores.

JuneSNewYork_NY - New York, NY

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