Belmond Casa de Sierra Nevada

We had the most wonderful time staying in San Miguel de Allende at the Belmond Casa de Sierra Nevada. First of all, even prior to arriving, the concierge Jose Olivares was incredibly helpful. He arranged tours for us, all of our dinner reservations and continued to be totally helpful in every aspect of our trip. He is a gem! When we did arrive, our room was incredible! We were in a building across the street from the main building which was just fine with us. Our 1 bedroom was huge...and the best part of it was our roof terrace. Up a spiral staircase to the roof where we had a panoramic view of San Miguel. It was magical. All the staff at the hotel were just exceptional. The managers were friendly and greeted us each morning. The spa was great. Every detail was just exceptional and we can't wait to return again soon!

From the moment we arrived, the staff went out of their way to make our stay personalized and memorable. Whether it was making reservations in town for us, the turndown service, or serving us a scrumptious molcajete and wine by the pool just because we asked, the attention to detail was fantastic. We can't wait to return.

I've visited beautiful San Miguel de Allende four times and stayed at Casa de Sierra Nevada once. Moving forward I will always stay here. The decor is gorgeous, the pool area truly sublime and the staff is kind and gracious. I've stayed in other hotels there but never any with this perfect combination of luxury, service, ambiance and value.

We stayed at the Belmond for a mother/daughter weekend. I cannot sing this hotel's praises enough. The property is very special. We were in "Casa Limon" with it's pretty pool and terrific views. Our room had a patio and we truly felt like we were in a house versus a hotel room. Joel and Zaira answered all of our questions and were extremely responsive. The breakfast was delicious (as were the margaritas, "not too sweet" as we ordered them). During our stay we took a "Sazon" cooking class with Ruben- if you like cooking or mexican food, do not miss this. If I'm pointing out areas that could improve (for my next stay!)- our key stopped working 3 times in a 4 day stay, it was inconvenient to go across the street to fix this. Coffee doesn't start until 730...this was a minor detail as there are espresso machines in room (but no milk/cream). The air conditioning in our room wasn't very strong and at night we were warm. And one day we came home at 2pm and housekeeping hadn't come. They quickly rectified that though. And the plunge pool our unit came with was under construction. These little issues didn't affect our visit. If you're looking for a special, welcoming and beautiful place to stay, stay here.

Fabulous hotel, close to the center squat and great restaurants. Very authentic feel to old San Miguel architecture. The staff is great. I highly recommend this hotel, we will definitely stay here next time.