Belmond Casa de Sierra Nevada

My whole family, from grandparents, kids and grandkids, stayed at this wonderful hotel for 3 days and had an amazing time. Our rooms were spacious, beautiful and comfortable. There were even little tents set up for the kids along with toys they received at check in. The staff made our stay even more special. The front desk staff made us feel so welcome with their friendly, attentive and helpful service, and the rest of the staff - restaurant, housekeeping and facilities - waswonderful, too. We enjoyed excellent massages at the spa and went on an interesting, fun walking tour of the city that was arranged by the hotel concierge. We can’t wait to come back!

We just spent the weekend at Casa de Sierra Nevada, and loved every minute of it. I just wish we were staying longer! I didn't realize all the offerings they had, and would have taken more advantage of them. The attention to detail was incredible. The staff at every outlet were so kind and welcoming. The welcome cocktail was delicious! We had breakfast at both restaurants, and they were so good. I think I'll be dreaming of this stay for years to come.

Reasons to be Cheerful at CSN (in no particular order) - the local honey shampoo, Ana on Reception, Jesse at Breakfast, Alejandro on arrival, Bar Azul where I sneezed and 10 seconds later a tissue was offered, Housekeeping excellent with really nice lavender turndown amenities, Tunki Rooftop bar & restaurant with great views, food to match, Daniella’s excellent service and the Mango Mousse a standout dessert, Carlos in Bar Azul & Andanza very gentle and great storytelling, wonderful breakfasts, Ruben, the chef of the Sazón Cooking School who took us to the market to buy the ingredients for our cooking class and lunch that we made together and finally Diego in El Parque who made our last dinner one to remember. San Miguel de Allende is an amazing and very beautiful town, and Casa de Sierra Nevada provides a peaceful, stylish and sophisticated base from which to explore. We spent a week and if it wasn’t for work demands we would have stayed for another.

We are in San Miguel for a wedding and they way we were treated i would think we were the bride and groom. The hotel service is beyond anything ive experienced and i've stayed at many 5 start hotels. Once we arrived to the moment we left everything was thought of, from Ana at the front desk, to complimentary experiences offered each day of our stay. There was a whatsapp messaging service we we were able to get any item or question answered immediately. the property is impeccably maintained , the food was extradorinay and the staff was so welcoming, polite and helpful. i wish i could live there!

A wonderful time with many memories - the hotel is perfectly located and gorgeous. Staff are incredibly attentive and made our stay perfect