Casa Quetzal is well situated on a lovely, quiet street only 5 minutes walk to the Jardin. Our room, Kukuruku was quite ample, comfortably furnished and spotlessly clean. We appreciated the little touches like the flowers the maid left on our bed with the rolled up towels and the crisp white linens and fluffy pillows on our king size bed, and the extra blankets. We enjoyed the feeling of privacy, that our room was set far back from the street in a lovely patio with potted plants and flowers. We could climb to the roof and look up at the sky, and the wonderful views of the town. Our stay was made especially pleasant by the friendly and helpful staff who assisted us with our needs.

My friend and I stayed here for 1 night as we arrived in SMA. Our Airbnb was not available until the following day. The hotel itself was small and quaint. The vibe was great and the staff was excellent. Adriana was incredibly helpful. She gave us a couple of options with rooms; she called us a taxi; she suggested a great restaurant; and was all around a friendly person. If you see her at the front desk, please tip her well. The hotel itself had some pros & cons. The location was perfect...only a few blocks to the Parroquia and many shops and restaurants within a 4 block radius. The rooms were nice sized and very clean. We loved the rustic decor as well. My bed was very comfortable but my friend's bed was super firm. Additionally, our rooms were joining but we had complete privacy when the door was closed. However, the wall between my room and the one on the other side was as thin as paper. I could hear them clearly. And my exterior door was glass with a curtain to keep the privacy. A bit unconventional and I might not have been comfortable if I were alone. Overall, I think this is a great option for anyone. I would return and refer to friends.

I enjoyed this hotel a lot. The bed was comfortable and the bathroom was large and nice. The property is beautiful and the location was great. The staff was very friendly. I stayed here as a single female and I felt safe. I would stay here again.

This is a very unique and charming hotel. Great personal service with someone at reception 24 hours a day. It is a very old building, and a great part of town, central to everything but quiet once you enter. Really nice courtyard for everyone to use. We were in a room with two bedrooms and one bathroom, almost like a little apartment. Was great for a family. A couple of downsides to be aware of. The Wi-Fi is most definitely not high speed and many times during the day, despite the fact that there are four Wi-Fi channels, none were available. And as you would guess in a Third World country, hot water runs out, so be patient with that. The faucet for our shower broke numerous times and so we ended up just taking baths. Which was a good way to slow down on vacation anyway. 😙 You also need to be able to speak Spanish with the staff, which was great practice for us, but non-Spanish speakers to be aware of. Overall great value, unique, and a local feel.

Perfect elite, safe location, comfortable,clean and affordable! We chose this hotel because our son’s wedding was very close by. It turned out to be perfect for us. Very quiet room (201) 2 bedroom suite, very spacious. No breakfast, but to our great joy, Casa Sierra Nevadas upscale restaurant was just down the street a few steps. It opened at 7:30 AM and served a five star breakfast! And lunch, and dinner. We splurged there with the dinero we saved at Casa Quetzal. Suggestions would be to make coffee with purified-water, to have a little soft classical guitar playing on patio during afternoon or evening, Brighter light in bathroom. And portable fan because there is no AC. Staff was very helpful! Just be patient with translation. Oh, please answer e mails!!!