Vina Vik

New visitors should be aware this hotel has construction work going on for the next couple of months, high levels of noise from 08.00 until 18.00, not a peaceful, relaxing experience as promised. Not organised on reception.

We booked into VIK Chile having read the reviews carefully. Yes, there are quirks. The showers are unstalled. (But the tiles are lovely.) The room contains neither a sofa nor an easy chair. (But you can step outside the door of your room and settle comfortably in the courtyard.) And, of course, there's the price. (We waited to book and it went down a bit.) All of that said, we had a great a great time. The location is superb, the food is excellent, and the staff are wonderful.

The Vik is a beautiful experience for 2 nights. We stayed 3. A highly stylized, uniquely and creatively appointed expensive hotel, whose service is not quite up to the prices charged. Which is not a negative about any individual -- all employees were polite and professional. It's just the place didn't run like a 5 star hotel should. For example, we did several of the activities that were arranged prior to arrival -- yet every time we arrived for transport -- it appeared a scramble ensued to find a driver/car. Every room is different and the ones I saw were lovely! The views are spectacular. I would recommend the cooking class at Vik Zero as well as the grilled lunch there. Most of the food in the main restaurant is quite heavy and naturally only the Vik's wines are served which means you better really love red wine and the one rosé on offer.

I rarely say this, but would highly recommend NOT staying here - it's much better to do a lunch visit and wine tour. Wines are excellent, and food was also very good. But if you stay you really need to do the all inclusive package as there's no place near it to eat other than the hotel. And the meals quickly become the same - 3 or 4 course tasting meals with the same wines at each meal - it got old very quickly. Activities - such as the chocolate and wine pairing are also the same wines etc etc. And other activities advertised such as hiking and biking are misleading - it's walking not hiking. And we've literally never had such poor quality bikes on a bike ride - they were just barely functional (on the 3 and 4th bike that we tried). And they are not available whenever you want them, as they told us. They were also one of the most uncoordinated organizations we've ever stayed at. They continually had no idea what we were doin or where we were supposed to be, even though we confirmed it multiple times, And at check out, I honestly don't think they were trying to put one over on us, but they overcharged for a number of items that were supposed to be included and then pretended to look something up and immediately took it off the bill. As an aside, we're also vegetarian - they asked us at every meal if we had food restrictions - they did a great job making vegetarian meals, but they were all just plates of vegetables - never a starch, grain or protein. It was very uncreative. There was even one dinner when the explanation of what was on the plate was "it's vegetarian - we had no idea what they were serving us All in all it was one of the worst experiences we've had at a hotel of this quality - we would def not go back.

After touring multiple venues, this resort was the perfect place to relax, drink wine and enjoy the views. The hotel has views that will take your breath away in every direction. Indeed, the guests take dozens of photographs with different light conditions and different angles. The rooms are cute with artistic themes. The corner rooms with two glass walls are the best, but the others are charming as well. We did the winery tour and tasting which was fascinating. We also rode horses, but the ride was quite mellow and perhaps not all that interesting. Several of my friends had massages at the spa and raved about them. Wonderful wonderful hotel.