Fairmont Miramar Hotel & Bungalows

I had some issues during my stay, but when talking with the staff at the Fairmont its very clear that they prioritize customer service. Especially helpful was Ethan during my check out... he asked about the stay and then did everything in his power to mitigate the issues. This was not only appreciated but very welcomed considering great customer service is hard to come by. Kudos to Ethan for making sure my last impression upon checking out was a very positive one!!

My wife and I drove separately to the hotel, and when it came time to go home, unfortunately, we didn’t have cash to tip our valets- Rogelio and Bryan. Regardless, they gave us service with a smile. Perhaps, going forward , the valets can share their Venmo QR codes for us non-cash-carrying types to tip them

Valet guys Melvin & Kris were so kind , quick and courteous and professional. 5 stars!

Had a lovely short stay at a new for me property. There on business. Mateo at the front desk went out of his way to make my short stay special! I ate in the lobby loung and the food was delicious. The meeting staff did a great job with both the food and supporting our small meeting. If you have a small meeting you would like in a great hotel, this could be really nice. Downside is that all the meeting rooms are in the basement, meaning no natural light - maybe be sure your breaks and meals are topside in natural light.

Thank you,Mathew,Johan! You guys are the best valet workes!