Fairmont Miramar Hotel & Bungalows

My husband and I just returned from a great weekend at the Fairmont Miramar. We had a wedding nearby and decided to spludge for a bungalow. I had stayed at the miramar years ago and wasn't that impressed with the regular rooms. The bungalow was very nice and what made our stay excellent was the staff. Upon checking in Ariana was warm, friendly and very helpful. We enjoyed breakfast at Fig and Carlos had the same warm and friendly charm. The short amount of time we spent at the pool was made even better with Karla and Fidel. Thank you to everyone for making this short stay so nice.

Very unhappy with our experience here. We got a room above the nightclub which they failed to mention online or anywhere. The music and the noise was so loud you couldn’t sleep when going to the desk to see if there was anything we could do about it or change our room also nothing they could do about it and they assured me that this is something that goes on regularly and there was no changes that could be made so at midnight we would need to go to a different hotel or stay there for a small discount. Sanitation was below expectation parts of the building looked rundown not what we expected at all would not recommend.

Had an incredible experience here at Fairmont Miramar! From pre-arrival, Viktor in concierge assisted my family book our transportation to and from the airport. We had to arrange 2 car seats and a large vehicle. The company he recommended and arranged was a 10/10 experience. Everything was set up perfectly! Once we arrived, the front desk and guest services team outside were welcoming and friendly. Massive thank you to Ekateina who made sure are room was set up for us with cribs, diaper pail and a really nice welcome amenity and card. The true pinnacle of our trip was the staff in the lobby lounge and the Fig restaurant. Dining with kids is always a little stressful but I wanted to give a special shoutout to a few people: Lupe and Rosbelin in the lobby bar, Griselda, and Imelda in the Fig, and Dylan on the pool deck. Thank you so much for everything you all deserved to be recognized for the hard work you do and my family truly appreciated all the special touches :) Sincerely, Brandon Burgess

Matthew Johan Armando who helped me valet my car was courteous and attentive. Great way to be greeted at the hotel. Greeted me with a warm smile and was very helpful

When you’re greeted with legendary customer service, it truly sets the tone for an amazing experience. In real estate, we call that role a “Director of First Impressions”—the person who clients meet first, who makes them feel welcome and sets everything in motion. Ethan did exactly that. From the very beginning, his warmth, energy, and clear communication shined through. He was not only helpful but also genuinely joyful in the way he connected with us, and it made all the difference. We are so grateful for the way he started our experience on such a positive note.