Huntley Santa Monica Beach

Spent 6 nights and was overall very disappointed. Gym was tiny, no space to use weights. Room was not the cleanest and shower drain was slow and then clogged completely. On 17th floor and restaurant noise above was very noisy in the evening. Requested to move rooms and new room had a shower drain that was not attached leaving an open drain (safety issue) notified housekeeper and front desk and it was never fixed. Ended up putting a towel over the hole ( I have pictures) Bellman and Valet service was prompt and courteous. Front desk not very helpful. Rooftop restaurant great view expensive and “meh” food. The hotel is decorated nicely and has a good location - but management needs to work on customer service if front desk and clearly engineering in ensuring bathrooms are safe and functioning. Spent a lot of money for subpar experience.

Nice hotel with excellent service. The room was spacious, clean and the beds were comfortable and big. Worth paying extra to get a high floor room with sea view. Walking distance from Santa Monica pier and promenade but quite far from the rest of LA attractions. One notable thing is the excellent paid car service they provide through a third party. Ask for Chuck if you want a ride or even a private tour of LA.

All the stuff was very kind and helpful! The car service was also excellent! Cafe bar was great! Everything was great! We enjoyed our time there.

Loved our stay and looking forward to returning. The hotel is modern, stylish, quiet, and clean; the hotel staff are extremely friendly, and the location and amenities are great. It's my new favorite hotel.

Pros: The room was gorgeous! It was well appointed. It was modern. I loved the color scheme and the large closet. The bed was soft and I had blissful sleep. We went to breakfast at the Penthouse Restaurant. The breakfast was delicious. We whipped topping on the strawberry and creme waffles melted in our mouths. Great location. A block away from the beach. Quiet residential neighborhood. We felt very safe. Cons: The parking is $68 per night. That is really excessive. I would recommend getting an Uber from the airport and save money for parking each night. It was my birthday weekend and I really appreciated the wine, card, and fruit tray that was complementary. I requested the day before to get a room upgrade for my birthday. The representative asked me to come back the morning and they would be able to help me. There were 4 room available with an ocean view. He made a note on my account. I went down the next morning. I was asked to pack up everything. We did and were moved to a different room. When we got in the room I noticed the view was the parking lot. There was no view at all. I mentioned this to the person helping us. He called the front desk and she said there were no other rooms available. That was a waste of time. We moved back to the room we had. After multiple times of going back to the lobby because the key did not work we finally got back in. My suggestion would be for the front desk to confirm the customer’s request. Check the room out and confirm before having them pack up and make a blank trip.