Mansion on Forsyth Park

My wife, daughter and I stayed here Fri, May 11 2018 - Sun, May 13 2018 for a birthday/Mother's day trip for my wife. First night was great. It's a nice looking hotel, and nice looking rooms. It's a nice location as well. Second night was a different story, with a wedding happening at the hotel. Late in to the night a live band starts playing music on the 3rd floor of the restaurant/bar located within the hotel. We stayed in room 328 which was right next to the 3rd floor of that restaurant. Around 11:15pm I walked outside to see what was going on. I talked to an employee who said they'd be playing until 12am. I talked to the front desk and they said the band was supposed to be done at that point, and they were working on getting them out. I believed this person for some reason and returned to my room. 30 minutes later the band is still playing. Our family has been trying to go to sleep for about an hour at this point, but the music is so loud that's not going to happen. I walked back downstairs and at the front desk is a security guard and employee. The security guard asks how I'm doing. I start talking and he turns his attention to another guest. Weird. The other employee picks up the conversation, I explain we can't sleep because of the noise, they give half hearted apologies, and say they're going to take care of the situation now. Just before midnight the music finally stops. We check out the next day and I'm asked how my stay was. I explain I didn't appreciate the noise and being lied to. Again, another half hearted apology, and an excuse that they're working on soundproofing. This place is nice, but not worth the money, especially if there's an event that makes everyone else a lower priority all of a sudden. I really don't appreciate the employee who said at 11:15pm that they were working on getting the band out. They clearly had no intention of doing that, and straight up lied about it.

I had about 3 days of meetings at this property and what surprised me the most was the warm and friendly energy I received from everyone. All tried to make my day the best that they could. They have the best valet service you could ask for. Cedric went over and above to make sure I got my car as quickly as possible. Melissa at front desk was so kind and helpful. You don’t often find someone who always looks up from the front desk and connects with each person walking through the lobby anymore. And to Jackie in banquets, I couldn’t have gotten through my day without her. She was always ready for my requests. Thank you Mansion on Forsyth Park for taking care of my clients.

Just came back from our first trip to Savannah. The hotel is beautiful. The rooms are also very nice. But the staff is exceptional - professional, friendly, helpful and warm. They also have a shuttle that takes you to their sister hotel, the Bohemian, so you can stay in the quiter section of town but still enjoy the action on the river. Cedric, the driver, was first rate. I only wish Mr. Kessler had been around so I could have gotten his permission to play the Bosendorfer piano in the bar.

We highly recommend this quaint hotel. It's in a perfect location... across the street from Forsyth Park, and walking distance to river walk and city market. The rooms were very nice, but the strength of the hotel were the people and the service. Everyone there was friendly and helpful. It just oozed with southern charm. The food at the adjoining restaurant was excellent, the bar was beautiful, the pool area was nice and the gym was sufficient. We did not check out the spa. If you don't want to walk to the river, they offer a free shuttle service every half hour. I would like to give a great big shout out to the driver, Cedric Baldwin. He couldn't be nicer, and had great recommendations for us. He's a real class act, and helped make our stay fun.

1st time at an autograph location. What a delight. All the benefits of a boutique hotel with the things I love being a Marriott rewards member. The artwork throughout was amazing. The meeting space outside made for an amazing corporate event. We were also able to do breakfast and lunch outside which was incredible. My room was a quirky den of luxury. Hope you like velvet! Plush greens and reds. Pillow top bed. Huge bathroom. Just lovely. Nice easy walk through Savannah's squares and a 20 minute walk to the river. I will be back!