Mansion on Forsyth Park

We had a wonderful stay at the Mansion on Forsyth Park. Our room was perfect for our weekend getaway. To our surprise and gratitude, we were upgraded to a suite,with a comfortable king-sized bed on the concierge 4th level. This room overlooked Forsyth park. There was a wonderful, huge bathroom with hot-tub, shower, and double sink. The walls and floors are elegant,white marble tile. Chandeliers and artwork are everywhere, making the hotel unique. Other amenities in the room include mini bar with coffee and tea, mini-fridge, safe and bathrobes. We enjoyed sitting outside in the marble courtyard, sipping a drink. The atmosphere is elegant and relaxing. We had breakfast in the concierge lounge, which had the standard Marriott fare (scrambled eggs, pastry, sausage and continental options), We had brunch in the 700 restaurant, which was very good, but didn't contain any unusual or notable menu items. The hotel is situated right across from Forsyth park and convenient to the Historic district. The service was excellent. This includes all staff from the front desk, wait staff, to the valet parking attendants. I truly want to thank the staff at the Mansion on Forsyth Park for making this a wonderful, memorable weekend for us in Savannah.

This was my family's 3rd stay at this property. We left our home in Miami, running from Hurricane Irma, and after a brief stay in North Carolina, started heading home and stopped in Savannah for a couple of nights. The hotel reopened the day we arrived, as Savannah had been affected by the storm. With the exception of Perry, who handled our baggage and escorted us to our 2 rooms, our stay was a big disappointment. Perry was delightful and very helpful, as were the guys at valet over the next couple of day. The phone lines were down, so if you needed anything you had to go to the front desk. The tub in one of our rooms was totally clogged, making showers unpleasant, and I am sure Irma did NOT cause that problem. We returned to our rooms to find both rooms made up but all the dirty linens glasses, etc., left behind. The lounge to which our concierge level rooms entitled us to was not open, so vouchers were provided for the restaurant next door, which is part of the hotel. Speaking of the restaurant, we went there for dinner the night we arrived. We were 4 of the 8 guests present. We were seated for 20 minutes before someone came to our table. The first 3 menu items we ordered were not available; it is customary for wait staff to announce what the restaurant is out of, not allow the diners to make their selections and be told, after waiting 20 minutes, that they don't have it! Another 15 minutes went by without us seeing the waitress again; when she finally came by, we asked her if we could have some bread. That took another 10 minutes. She never poured our wine. This is NOT an inexpensive restaurant, and the menu is very limited, even before the unavailable items! Now, all of this sounds minor and perhaps petty. I understand that the city had a couple of days of no power and other hurricane-related issues, but what I have a problem with is: if they were not ready, with staff on hand, working phones, etc., then why did they reopen? Or, why charge full price? Or why not offer some incentive, like maybe additional points on guests' Marriott account? THAT is what I find unacceptable!

The Mansion is a lovely property that is quietly located in a quiet area of Savannah. But everything is a short walk and the shuttle to their sister property easily gets you in the middle of everything. Our issue was with the staff. The hotel did not have the room we booked and they blamed it on the website we booked through. No sorry, just we don't have other options so tough. Doesn't seem like we were the only people in this scenario because we overheard other unhappy guests complaining to the desk. Our room was also not cleaned. Again, oh we can send housekeeping now. But, no sorry let's see what we can do to improve your stay. Maybe they feel these things don't matter because the hotel is nice, but they do and I will hesitate before staying with them again.

My husband and I recently visited Savannah, GA and fortunately booked the Mansion at Forsyth Park- a Marriott property. Absolute Southern Hospitality! The customer service was excellent in all respects. The room was terrific with all manner of conveniences. Small fridge in room helps to keep drinks and snacks cold. Comfy white bathrobes, a huge sit-in tub I gladly did not resist, plus a shower and attractively laid out bathroom. Bed was king-sized and comfy. Right across from the beautiful Forsyth Park with an awesome water fountain. They had a free shuttle that will take you to their sister hotel, The Bohemian, located at the Riverfront. So easy to get to shops and restaurants at the river without hiking it yourself. Unfortunately, we had to leave a day early as our flight out was cancelled due to Hurricane Irma, so we never got to try the adjoining restaurant. Due to the hurricane threat, The Mansion gladly modified our reservation without any fee even though it was less than 24 hrs notice. I would return to this hotel in a heartbeat. Visit- you will not be disappointed!

Beautiful, great service, awesome Rooms, excellent location. Highly recommended to have a complete Savannah experience. The art pieces in the hallways are amazing. The "haunted" stories gave the experience an extra excitement.