Mansion on Forsyth Park

The positives: housekeeping was great. The guys out front, Bobby and Charlie, were very friendly. The negatives: The AC in the rooms struggled. It was 74 in our room. The hotel itself is not being maintained….definitely doesn’t look like the Vogue pictures online. The front desk staff was not friendly or professional IMO. The waiter at the pool needs proper training. It is overpriced for the service. I very rarely leave a negative review…but I was very disappointed with our stay.

I encountered consistently rude and unhelpful staff members. Was overcharged on multiple occasions. Make sure you look over your itemized receipts, especially at the end of your stay because I was still finding charges that do not make sense even days later after I left. For the price point and reputation the hotel is known for, this was awful and embarrassing for them. At the end of my stay, I left feeling frazzled, swindled and way stressed out. If I could give this a negative rating, I would. It’s cute and housekeeping was awesome but that is literally all it has going for it. The location isn’t even good. Above and beyond disappointed.

We LOVED our stay at hotel Bardo! The bartenders in the green room were wonderful and very attentive! Turner made great drinks, Rosendo made us feel extremely comfortable with friendly conversation! Jonah on the valet hustled every time we needed our car and the house driver, Charlie was a great compliment to our dinners off the property.

Bobby the door man was amazing! So friendly and personable! We had Chase Sapphire upgrade and they gave us an unfortunate view of a roof with fans on it. That was disappointing. Other than that it was very nice. Beautiful hotel! Beautiful city!

From arrival the experience has been top notch. The valet is great. Matteo and Bobby with the valet service have been very kind and helpful. Bar Bibi and the pool service was exceptional. St. Bibiana was absolutely amazing. St. Bibiana and staff took such great care of us as we celebrated our wedding anniversary. Special shout out to Jesse who was working the bar and also tending to us during our dining experience. He provided phenomenal service. Bravo Hotel Bardo!