A beautiful centrally located new modern hotel. Very friendly staff, very concerned about the guest. Rooms were very clean and spacious. When we come back to Savannah, certainly back to the Bardo. There is a swab in the rating because: it was an event over our weekend in the city and the hotel restaurant was fully booked, also because it is fully open for non-hotel guests. We didn’t get a place in the main restaurant for the entire stay of 3 days.

We were excited to stay for 5 nights and booked a one bedroom suite, the floor plan of which was quite specific with a separate bed and lounge area. On arrival, equivalent rooms were unavailable and a series of alternatives were presented, none of which matched the expectations that had been set. The staff promised to find a solution, but ultimately presented the original room, so the booking was cancelled and we found another 5* hotel nearby. The staff were quite pleasant but their ability to problem solve and resolve the issue was unsatisfactory. It felt like a bait and switch. Do not assume that what they are selling is what you will get and certainly don’t assume the pictures or floor plans will be similar to what is presented. They admitted that there is a problem with the visuals not matching the actuals. Buyers beware. The sad part is that the decor and environment is beautiful, but service standards and accuracy is way off what you should expect at the price point.

Did not stay at hotel but the Valet, Cole, that parked my car for me to attend my Grandson’s final concert in Forsyth Park, directly across from the hotel and across from a 2 lane one way VERY BUSY STREET…..the nicest young man…..he unloaded my little wagon, loaded the items in it and literally walked me to the park to make sure i got they ok. I am 80 years old and can do all this myself but lifting is an issue. Wow. What a nice young man and even my encounter returning he and couple others of which i did not get names made sure all my items were in the car and directed me back into the traffic. Compliments to all the young men parking cars but my special thanks to Cole.

From the moment you step into this enchanting hotel, you are captivated by its elegance and charm. Every detail, from the luxurious accommodations to the impeccable service, exceeded our expectations. The stunning views and serene atmosphere provided the perfect backdrop for a truly unforgettable stay. I can't wait to return and experience the magic all over again.

The rooms were spacious and spotless, with great décor and crisp bed sheets. The pool area was the highlight of the hotel as it was designed beautifully. The food was also delicious and well thought out. I would definitely go back and would highly recommend this hotel to my family and friends.