The Canyon Suites was my choice for elevated accommodations at the posh Phoenician located at the base of the Camelback Mountain. I upgraded to this category of dwelling as it was separate and more intimate. Service was upper class, it was packed with amenities and more abundant than those attached to a standard suite. The digs were were outfitted with custom decor accomplishing a residential fervor with a patio affording an outdoor lifestyle and superb views. Access to an exclusive pool, a breakfast and lunch spread, were hits with me. The focus of all of this is the Canyon Lounge, a communal spot in the main lobby serving breakfast and in the evening, cocktails with small plates.....yummy yummy in the tummy. The poolside Canyon Grill features a lunch menu of fresh salads and makes the waterworks all the more attractive. The Canyon Suites at the Phoenician elevates your stay.

All I have to say do not go there! I was so sad about my stay!!! From the checkin to checkout. They room service , housekeeping. No one was a help. The amount Amount of Money I spent. WOW I tried to cancel before I went because my daughter was in the hospital they would not give me a refund. So I went he stayed behind .

I usually save my points to stay here once a year. As lifetime Titanium I have been treated very well with extra amenities in past years. I guess I got spoiled and this year the person checking me in really had no interest in interacting with me. She wasn’t rude but not like I had been welcomed previous years. There was no welcome at the little gatehouse which was a minor thing but a nice way to start a visit. They added the option to self park in the garage under the Canyon Suites. I prefer that but missed the interactions with the valets. The exception was the people working at breakfast. I had a few nice conversations with them. The breakfast is lovely and I enjoyed eating outside before the heat of the day started. I love that the pool is open 24 hours so I could have a sunrise swim.

This was my family and I's fourth or fifth stay at the Canyon Suites at The Phoenician. Every single time the service has been top notch. The staff remembers our names, gives a gift to my children, and always provides something a little extra, be it snacks with a free movie or a free Smores kit. The breakfast, while minimal is great. Without looking like a Homewood Suites or something, they provide you with high quality and well cut fruit, yogurt, oatmeal, and always a breakfast entree. The staff is the best I have encountered at any hotel in the states. The ONLY negative thing I had to say was we experienced ants at the pool at three different locations, even one time before we even had any food or drinks. I know we are in the middle of the desert right at the base of a mountain, but that has to be improved. The issue is not enough to lower the review, just something to be noted.

Amazing hospitality! The experience at the Phoenician Resort was top notch. Great restaurants and food service. Kevin (Manager if the Canyon Suites) is VERY welcoming and made sure the stay was the best. He’s so accommodating from recommendations to special welcome amenities sent to my Suite. All the team members that I interact with are friendly and personable. I will return. Thanks for being part of a great trip.