Hotel Valley Ho

It was good but the parking was an issue. When I called and talked to the hotel before making a reservation I asked about parking. I am recently handicapped And wanted to make sure I had a handicap parking spot close to the room. I was told it was $28 to valet and no charge for regular parking and there was handicapped accessible parking . None of that was true. We arrived after a very dangerous drive through a monsoon I was told that valet was full and parking was $28 a day and there was no handicapped parking. I asked Valet to assist me so I would not have an issue walking where it was pouring rain after just having had major ankle surgery. They couldn’t assist me. I finally found my room but was not able to park as it found out that In addition I had to get a special permit which was not provided at check in. So I had to drive back and get the permit. There was absolutely NO handicapped parking. And I was charged $28 plus tax each day. This is was not acceptable nor accessible. In addition, right outside my door the sidewalk was hosed down making it very slippery and no signs were posted about wet pavement. Finally when we left and were headed to the airport were detained because the parking gate stopped working The lack of both handicapped parking, a valet who wouldn’t assist us really had a negative impact. It was hard enough being in pain and non ambulatory. But to be so inattentive to a handicapped hardship significantly affected my rating of this hotel. I mentioned it on several Occasions at the front desk and received No response. Because I am an Amex cardholder of 40 plus years I value my travel perks booking through them. I am sharing this same Feedback with them and giving the hotel a low score Because of it.

Valley Ho has a nice balance of loud fun/play, but can easily pull away from calm and quiet rest. The drinks at the pool and restaurant were great. Even when looking for Mocktails. Food was fresh with, again, many options for indulging or keeping up with healthy options!

Love this resort! The staff was amazing the room was very cool and the food was great!

We absolutely loved our 4-night off-season stay here and vow to return when the temperature is lower to fully enjoy the hotel and city. It is an easy 15 minute drive from the airport and in easy walking distance of Old Town, the Arts District, and some of Scottsdale's very best restaurants. You'll recognize design elements if you tour Taliesin West and, indeed, Valley Ho was designed by one of FL Wright's students. It is a mid-century modern extravaganza and the vibe creates an entirely laid back and relaxing ambience like no other place. By all means spring for a ground level cabana room and don't pass up the chance to eat at ZuZu -- we did twice for dinner and our meals were superb. The main pool is terrific fun, noisy at times, but there is also a quieter, smaller pool nearby. So much to love about this place but it's the staff that really shines, from the valet guys to the bar and restaurant staff to the pool crew, they all love and are great at what they do. Look up the hotel's architectural history and what Hollywood stars have stayed there through the years. This place rocks.

Always welcoming staff, amazing food and a peaceful stay! Property is always clean and the esthetic is super cool. Did I mention how good the food is?