The Phoenician, a Luxury Collection Resort, Scottsdale

Great pools Rooms were clean and large And the front desk staff was great! Food was actually very good as were drinks although pricy The spa was lovely and the massage was great Book via Amex for perks like 85 dollars a day for food

The Phoenician is a beautiful hotel with lovely amenities and very friendly staff. We went in their low season and practically had the pool area to ourselves which was fantastic, although I imagine it may be different when busy. Unfortunately as it was down season the water slide was out of order which was a significant disappointment for our child. Our room was clean and well equipped and the fitness centre was excellent. Unfortunately the plumbing to our room failed mid way through our trip and we were forced to move rooms, which was incredibly frustrating. Again, this may have been more of a problem in high season but was dealt with quickly.

Please avoid if you have titanium status. They do not know how to treat their members. Check in process was just filled with lies. They had zero upgrades yet I was able to book every room type on the app. They wouldn’t even move the room Across the hall. Our view was the top of a building??? By far the worst room I’ve stayed at in Marriott. She would only give us one breakfast coupon for titanium. I know it’s for member and one person, but usually my status gets me atleast coverage for my 5yo kid. But not at Phoenicians. It seemed she was more interested in talking to her friend at the desk the Checking us in. I was told about none of the hotel amenities or even how to get to my room. I had to go outside and the valet led me to my room. Tried the breakfast. I guess I figure out why she only gave me one breakfast voucher. It was the worst breakfast I’ve had at a Marriott property. The hotel charges a resort fee but half the resort is closed. Slides closed. No pool side service. Multiple pools closed. Game room closed early both days I was there. And the internet connected but speed was at 1mbps. This was premium internet? I felt like I shouldn’t get charged the fee, the front desk disagreed. None the less , I would not stay here again. And neither should you.

Just had a lovely stay at The Phoenician Resort in Scottsdale for a conference I was attending. The property is gorgeous and impeccably maintained. Christian at the front desk made me feel so welcomed and while I didn’t get an upgrade he put me in a recently renovated room that was very nice. I’d describe the rooms here as understated luxury. The large room was nicely appointed with tons of closet space, a very comfortable bed (although I was surprised at the lack of feather pillows), a huge bathroom with large tub and walk-in shower. The Le Chemin by Byredo bath amenities were really nice. All of the staff here were incredibly professional and kind, including Mowry and Cotton and the Thirsty Camel bar. The banquet staff was also great and the banquet meals were outstanding. If you dine at Mowry and Cotton and sit outside, don’t miss the live falcon that is used to keep pesky birds from interrupting your meal. First time I’d ever seen anything like that! Thanks to the entire team at The Phoenician for a memorable stay.

Here’s a polished review for **The Phoenician**: The Phoenician has become one of our favorite resorts in the Phoenix area, largely because of its incredible pools and beautiful property. During our most recent stay, we were upgraded to a Canyon Suite, and it was fantastic. The suite had been recently remodeled, felt spacious and luxurious, and was just a short walk from the pool, which made the location especially convenient for our family. Breakfast is always one of the highlights of our stays, and we also enjoy walking over to the shops and stopping for yogurt in the afternoon. It has become a fun part of our routine whenever we visit. Our kids especially love the game room, which has shuffleboard, billiards, and video games. It is a great place to take a break from the afternoon heat while still having something fun to do. Between the pools, the beautiful accommodations, the dining, and the family-friendly amenities, The Phoenician continues to be a resort we look forward to returning to.