February 9, 2018 for 3 nights for 2 adults.

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The Phoenician in Scottsdale, Arizona

Rising from the desert floor at the base of Camelback Mountain in the Sonoran Desert, The Phoenician redefines luxury. Located on a 250-acre sprawl in Arizona, this world-class resort tempts guests with its endless choices of amenities, including a 27-hole championship golf course, eleven lighted tennis courts, some of greater Phoenix's best dining destinations, and unsurpassed personal service through it all. This AAA Five-Diamond Award-winning property features nearly 600 rooms, suites and casitas, plus a separate boutique hotel cradled within the sprawling grounds.

The Phoenician, a member of the distinctive Starwood Hotels & Resorts, pleasantly entertains guests with its $25 million art collection displayed throughout the resort. The culinary offerings, which include two fine dining restaurants, also feature a few casual spots to kick back and enjoy a glass of fine wine. Several pools, including a relaxation pool, children's pool and a duo of pools shaped like grand pianos, are flanked with private cabanas. The spa and well-being center offers a diverse menu of treatments, and on-site boutiques provide chic shopping opportunities. The Local area provides a dynamic repertoire of activities, including horseback riding, mountain biking and other explorations of the enchanting Southwest landscape. A stay at The Phoenician is not just a getaway, it is a complete sensory experience.

Location of The Phoenician

The Phoenician
6000 East Camelback Road
Scottsdale, Arizona

Nearest Airport: PHX

Amenities for The Phoenician

  • General Information
  • 647 Guest Rooms
  • Ecologically Sustainable Practices
  • Dining
  • Poolside Dining
  • Private Dining
  • 2 Bars
  • Ice Cream Parlor
  • 24-Hour Room Service
  • Coffee Shop
  • 4 Restaurants
  • Afternoon Tea
  • On-Site Amenities
  • Beauty Salon
  • On-Site Car Rental
  • Concierge
  • Spa on Property
  • Fitness Center
  • Flower Shop
  • WiFi
  • Game Room
  • Bicycle Rental
  • Boutiques
  • High-Speed Internet Access
  • Internet Cafe
  • Multilingual Staff
  • Art Collection
  • 3 Golf Courses
  • 9 Pools
  • Pool Cabanas
  • Movie Theater
  • Putting Green
  • Driving Range
  • Golf Academy
  • In-Room Amenities
  • Turndown Service
  • Bathrobes
  • CD Players
  • Direct Dial Telephones
  • Hair Dryers
  • In-Room Safes
  • Mini Bar
  • Marble Bathrooms
  • Luxury Linens
  • Luxury Bath Amenities
  • Activities
  • Croquet
  • Hiking
  • Tennis
  • Mountain Biking
  • Golf Lessons
  • Basketball
  • Fitness Classes
  • Table Tennis
  • Bocce Ball
  • Badminton
  • Volleyball
  • Business
  • Business Center/Services
  • Meeting Rooms
  • Conference Facilities
  • Family
  • Babysitting
  • Kids Club
  • Waterslide
  • Playground
  • Nearby
  • Golf
  • Interests
  • Family
  • Golf

Reviews for The Phoenician

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TripAdvisor Traveler Review Rating Reviewed 1 day ago

I would have to say that I have been well traveled in my career and this was by the very best service I have ever had. The rooms were clean, the view was amazing. The food was top notch. There wasn't one thing that I would change about my stay. We decided to do a couples massage, even with the spa under construction, it didn't matter. The best massage of my life happened there. I will be returning for future visits maybe annual visits. This place is at the very top of my list. It is pricey however, you get what you pay for as with anything and everything. What you are paying for is worth it. If price tags bother you go somewhere else this isn't a place you go looking for a deal it is a place you go to for great customer service and a vacation without any sort of worries. I cannot say enough about our trip. If I could give it 8 stars out of 5 I would do that.

Jason K

TripAdvisor Traveler Review Rating Reviewed 5 days ago

Like others who noted the service at the end of December to New's Day was lacking for my family too at this hotel. Check in process was slow, I found the layout of the finding my room less than intuitive and we asked for help from the front desk and bellman a couple times but after waiting 17 minutes and asking twice, I just went on my own, which is not a very warm welcome.. I also made the mistake of paying for parking as I exited the hotel and then learned this was not required, so don't waste your money like I did.. As noted in the headline, this hotel is at a great location and it was easy to get to other places in Scottsdale & Phoenix and the room was very comfortable but it is not in the same league as other hotels as we ended up staying at the Four Seasons for the last four days of our trip and found a noticeable difference from the moment we arrived where we felt welcomed to all the details in our room (ie shampoo & toiletries, towels, etc). Our 9-year old daughter loved the I.FLY trapeze experience so much she said it was the best part of our vacation. I.Fly is by the tennis courts at the Phoenician and the I.FLY team is first rate. Our entire family had fun here! The biggest disappointment for this hotel was the wait/hostess staff at Mowry & Cotton, who I will give the benefit of the doubt and say they were just too busy but they were really rude, which turned out to be a positive for our family because we probably would have eaten there more but found some wonderful and better places within minutes of the hotel. My advise to others would be to do the same. Scottsdale has some wonderful restaurants and excellent food & service!! Again, good location, comfortable room but service is not very good for the price point they charge.

EGRap - Missouri City, Texas

TripAdvisor Traveler Review Rating Reviewed 1 week ago

My husband and I usually leave the country for the New Year holiday but because i'm pregnant this year, we decided to stay in the US and try out a nicer resort for some relaxation pre-baby. We were not disappointed in the Phoenician. The grounds were gorgeous as we drove up past the golf course and the tennis courts. The flowers were bright and vibrant and you could tell a lot of work had gone into making things look perfect. We did notice the different areas that were under construction and I had been slightly worried that it would interfere with our relaxation, but we never heard any construction noises or were put out by anything not being open. Luckily over the 6 days we were there, they only worked a couple of those days, so that probably helped. The service at the hotel was amazing, with one exception. The front desk people were less than helpful when we arrived around 2pm to check in. We understood that there was a chance our room would not be ready as check in time at the hotel is 4pm. It was not ready, but we were assured that they would call us if the room became available before 4pm. We walked around the resort, grabbed lunch and then some cocktails as we hung out by the pool. Never once did my husband's phone ring and we stayed on the property. Finally at 4pm, he went to check on the room and he was told that they'd been trying to call us for an hour and leaving messages saying the room was ready. Again, there was no phone call, no message on his phone and we were on property so there were no service issues. We were ok with the room not being ready, but the blatant lie by the front desk was uncalled for. It set a bad tone for the beginning of our vacation. Also, while at the front desk, we asked about the restaurants and were given some incorrect information about them which we found out the next day when we actually went to the restaurant and asked the server. Also, we were told we'd get a little packet of amenities and information with our keys. We didn't receive that either and had to go back to the front desk for our amenities. I feel like the front desk staff needs a little more instruction on how to make people feel welcome and also how to give out information to guests. Other than that slip up, I will say that the rest of the service we received at the hotel was top notch. We attended the pool on a few different days and the pool attendant always remembered us and our room number for when we ordered beverages or food. One detail we loved is that they brought us a pitcher of ice water and glasses as soon as we sat down and then they continued to refill it throughout the day. It was nice to stay hydrated and not have to ask. We had breakfast at the restaurant every morning and we were called by our name and seated within 5-10 minutes each time. Very attentive staff with little details covered to make us feel special. Food was delicious!! We stayed in a casita and it was great to have the extra space and patio that overlooked a waterfall and some good landscaping. We relaxed out there after dinner most nights. All in all I'd say it was a great stay at this resort and I'd come back again!

TracyJane76 - Minneapolis, Minnesota

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Spent 6 nights over New Years 2018 Weekend with family in 2 rooms. The staff was uniformity helpful and friendly always smiling and trying to please. Breakfast was excellent with delicious fresh fruit and very attentive wait staff, The gym is a bit crowded due to renovation but I would expect the new facility will be fabulous. The grounds are impeccably kept. Tennis courts perfect and helpful tennis staff. Rooms well maintained and clean The hotel small takeout store and clothing store are a bit pricey.

westendave - NY

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

We have been visiting the Phoenician over the last 20 Years. This visit, 12/28-1/2/18 was a large disappointment. Customer service was not attentive. They had no control over the large # of guests with very young children. Our room was not ready, while everyone else was checked in, and when we did go to our room, it was not what we originally reserved. The updates they did are mixed, some nice, others, do not like. We will try again in late Spring, but if not pleased, will look for another property. For $ you pay, don’t see results.

Klur56 - Chicago, Illinois

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