The Fairmont Olympic Hotel, Seattle

Everyone was absolutely spectacular! Lieu the front desk manager was so welcoming and made me feel right at home! His team is absolutely amazing…a few standouts… Sayaka from the concierge team went above and beyond pre arrival to ensure all my questions were answered and even accommodated an early check in. David from the front desk was so helpful with all my questions and went above and beyond with all my requests. Daniel from the george restaurant also made me feel right at home and instantly made a connection! So friendly and genuine personalized service. Mindy from the host stand was also so down to earth and really enjoyed her service. I can’t remeber her name but the sweetest lady delivered my breakfast IRD on 9/11, please give her a shoutout as well she was amazing! Radu from Olympic bar also was amazing and went above and beyond! Hoping I did not miss anyone but everyone was truly spectacular! Hope to be back again soon:)

Lovely check-in experience. Valet was very friendly and prompt. We were able to check in around 3 hours early which was amazing as we drove 1 hour and 45 minutes to get there. They delivered a kid size white robe that my son loved. We were able to easily navigate to Pike Place and Pioneer Square on foot from the hotel. Disappointments: it took 25+ minutes to get drinks at the bar after we had walked around town all day. We wanted to grab a drink before using the pool and hot-tub (which closed at 10:pm) so after we finally got our drinks, we felt rushed to finish them. We utilized the extra bedding in the closet which was sealed in a plastic bag but the pillow in it had nickel sized blood spot right in the middle of it. Chek-out: Housekeeping knocked on our door (waking us up) at 9:19am and asking us when we planned on checking out. Lastly, the gentleman working the desk at the spa couldn't have been more annoyed when my mom asked him if there was an atm in the building. He was on his phone, and he was extremely irritated to be bothered. She was just trying to find an atm so we could tip the valet guys! There was no mini fridge in the room to put our snacks/drinks/leftovers in. You could request a fridge but it was $15.00 per day.

Good location, attractive lobby Wall paper in the room is stained, wood work chipped in the room and hallways. We stayed using AMEX promotion of discounted room cost and 100$ food and beverage and 72$ breakfast credit. It was ok overall

We stayed there for a wedding in Seattle. Very nice hotel but could use a little maintenance. The bar in the lobby is the star of the show - great location and great drinks. The restaurant is beautiful and the food is very good but it is pricey. The speakeasy is a really nice touch but we were unable to get into it on each of the 3 nights we were there so be sure to book a reservation. The rooms are spacious and well appointed. My feedback to management is that they need to inspect for the details and then do the required maintenance. Two examples (see pics) — first the bathroom in the hotel lobby has chipped paint and cheap generic trash containers and towel dispensers that I’d expect in a 3-star hotel. The Fairmont is a higher end brand and should look that way. Similarly, in our bathroom there is wallpaper paste all over the walls. Even a cursory inspection by management would have seen the poor look of the walls and fixed it. I know those are small things but they add up when you are expecting a 5 star environment. Have not had those types of issues at St. Regis or Four Seasons.

Conveniently located close to Waterfront and Downtown Town.Smart lobby and bar, efficient check in.Our room was ready when we arrived at 1 pm after a flight from London. Clean room and good house keeping. Bathroom needs modernising. Concierge very helpful. Bar expensive ,bar snack menu limited and food poorly presented , service hit and miss. Hotel coffee shop good with a good choice of food. Breakfast service in the main Restaurant very slow,20 minutes for food to arrive after coffee was served. Would recommend dinner at the Capitol Grill adjacent to the hotel excellent for seafood and grills, loved the crab cakes.Fair prices and excellent service.