The Fairmont Olympic Hotel, Seattle

When we arrived at the front desk we were greeted by a wonderful smiling face and great personality , CAROLYN Crawford had the best welcome I ever had, thank you. The room was clean, beautiful and spacious. The coffee shop at the 4th street is a nice place to relax and enjoy the breakfast.

Extra credit i forgot to give to some very kind employees. i wrote my review already last week and i wanted to add how great all your staff are. i forgot to mention Eric from the Espresso Bar in the morning. so efficient and always great with us. also wanted to mention Darla and of course Mama from Shuckers. so professional and made our dinners so enjoyable outside and inside. we remembered all of them from years ago. they deserve credit for sure. thank you so much.

I was celebrating a special birthday with a trip to Seattle and chose to stay at the Fairmont Olympic Hotel. It was a 5-star experience on all levels. The hotel staff went above and beyond to make it a memorable trip. The hotel can best be described as "grand". It has a beautiful lobby/check-in/bar area that is elegant and reminds you of a by-gone era. I was in a Jr. Suite and it was lovely. The bed and linens were exquisite. It had a huge bathroom and spacious living area as well. I also ate at the bar twice and it was delicious. Ordered room service as well twice and it was prompt and arrived hot. The hotel is also in an excellent location. I took a tour that met at the Seattle Library which was just one block away. The hotel is also near a huge Target if you need anything during your stay and there are numerous restaurants nearby. I wouldn't hesitate to recommend this hotel to anyone looking for a lovely, comfortable, upscale place to stay in Seattle!

Horrible experience checking in post cruise. Front desk staff was misleading and condescending and required management involvement to get a room. Once situated , the room which was described as a complimentary upgrade, had obvious shortcomings and appeared to not be regularly used. Stains were noted on the walls in the bathroom and after 48 hrs the room was not cleaned nor were towels replenished. Had to get towels and toilet paper from a cart in hallway on my own. Coffee in the lobby was taken away at 7 am in the coffee capital of the USA. Very disappointing for a “luxury hotel” and crossing Fairmont off my list in the future

Booked a Jr Suite for the night for my fiance's birthday. Showed up right at 4pm and was told the "room is not ready." Ok, fine. They gave us a $75 credit for the lobby bar. An hour goes by and I check again. "Still not ready" another 45 mins goes by (making it almost 6pm) and they finally bring our room keys over. Almost two hours after check in and our room is finally ready? In what world is that acceptable for a $500 a night room?! For how little time we are actually at the hotel, 2 hours is a lot of time. Whats even worse is we were coming from a Hot Tub Boat excursion and had dinner reservations at 7pm. This left my fiance no time to get showered and ready for our fancy dinner. So we missed our reservations and ended up eating pizza in the room. Ill never book here again its an absolute ridiculous notion that a reserved room wouldnt be ready until 6pm when check in is 4pm. Oh and our "room with a view" was just facing another building and if you crooked your neck to the side and pressed against the window you could see a little bit of the Puget Sound. What a rip off.