Four Seasons Hotel Seattle

The resort, the experience, the grounds and especially the people were phenomenal form arrival to departure. The location of the hotel is ideal as it is close to the piers as well as Pike's Market and restaurants. Despite the location the rooms and resort is quiet. The room was spacious, clean and comfortable as the hotel offered an upgrade given our special occasion. The staff was attentive and referenced us by name during the course of our stay. What is so unique about Four Seasons is they always go the extra step on small things consistently - it is as though it is a standard of behavior.

After a luxury Alaskan cruise, we chose the Four Seasons Seattle as we have enjoyed stays in Four Season Hotels all over the world and also because of its location a couple of blocks from the popular waterfront Pike Place Market. While we enjoyed our stay and our room, there were details and general lack of attentiveness well below Four Seasons standards and our expectations. Perhaps there were too many pre-and-post cruise passenger guests, perhaps the area franchisee. Lobby bar service was slow while bartenders chatted with each other, concierge appeared to be not well informed. And there was noticeable hesitation to offer the Hotel’s courtesy car.

Very unwelcoming reception staffs Paid premium rate for a suite which was literally empty. Experienced an extremely ignorant waiter at breakfast. Went out of his way to welcome and serve a family which arrived 20 minutes after us and were served at exactly the same time as us. Water was not replenished in room, no chocolates at turn down like other guests have suggested. Bell man was absolutely fantastic, I only wish I knew his name. Very conveniently located to the waterfront and city. Clean and nice property but doesn’t have the finesse of many others.

Fantastic hotel from check-in to check-out. Upgraded to a spectacular water view room for my birthday. Upon entry to the room, I was greeted with a small (and delicious) cake, sparkling wine, and a handwritten card with bday wishes. The bed and pillows were super comfortable. In the morning at the lobby, they had local coffee and mini-donuts or muffins. In the late afternoon in the lobby, they had pink lemonade and snacks (gummy bears, brownies, nuts/dried fruit). Location was a quick 5 min walk to Pike Market which was a fun place to pick up souvenirs made by local artisan to bring home. So much good food as well (Sushi Koshiba, Place Pigelle, The Pink Door, Piroshky Piroshky)

Shout out to Megan at the Front Desk! It was our first visit to FS in downtown Seattle. I am usually a Marriott Ritz Carlton fan, however our one day stay was phenomenal- thanks to Megan. Through Am Ex, we were given an upgrade. Megan provided us with an absolutely breath taking room, the views of this corner room was the best. The soaking tub with provided bath salts was soothing, especially with the water view. This was a special anniversary for us and also it had been trying time with recent health issues. She really made the day special for us. Please let her know that we appreciated her efforts. We will be staying at more FS in the future. Thank you!