Grand Hyatt Seattle

Grand Hyatt Seattle is a PERFECT match for convention center and downtown activities. Stayed with connecting rooms with a toddler and it was great! Housekeeping was EXCEPTIONAL as they accommodated our schedules for out of the room time and in room nap times. Valet was spot on for multiple occasions, as well as the front desk. Felt secure as there were very visible Hyatt personnel in the lobby areas and doors locked after 10pm. Regency Club was perfect for our small breakfast routine each day. And the attendants kept the area neat and clean. It was easy walking distance to downtown activities.

Six elevators in the hotel, only one was working. I can even understand if two were out of order, but 5!!! Bill was wrong, was overcharged. Staff was polite, but were on their phones.

The hotel is very nice. The rooms are clean and well appointed. Being a world of Hyatt member I recieved a room upgrade and was in a nice suite. The bathroom was very nice, clean, and luxurious. Bed was comfortable and the view to the water very nice.

Had to check out a day early - didn't mind paying for the room, but having to pay $74 for valet parking on the last day when I was not there was pretty sad. They told me "Sorry - that's just out policy"

We have stayed here several other times while in Seattle and loved it. This time, the age of the hotel was showing. We had no hot water for showers and were told by maintenance that came up, to run the tub , sink and shower water at the same time and it was due to 100% occupancy. This should not happen and is unacceptable. All but one of the elevators were down for a Period of time and we waited sometimes 15 minutes for it to get to us. The cleanliness of the hotel was not as good as we remembered in the years past. Disappointed as we loved this hotel before.