Grand Hyatt Seattle

Baggage crew were lovely. Hotel was a little crowded for a convention but conveniently located closer to downtown area so walking was possible. Front desk was okay. Friendly enough.

This is likely my favorite downtown hotel; I have stayed here several times. I was glad to be on the quiet floor in a larger room. The bathroom with a separate tub was wonderful. I appreciated the coffee machine, creamer, safe, and large closet. The workout room was one of the nicest I have ever seen, and has a dry and steam sauna for guests. The hotel is not attached to the convention center but is just a block or two away. On the downside, the view from the room overlooked a very large white roof that was a bit depressing. There was no spa in the hotel. There was no microwave in the room and there is no fast casual type of restaurant or grab and go other than the Starbucks. I would have liked a casual dinner or lunch spot within the hotel; the Ruth's Chris Steakhouse is not really an option.

Months in advance, I coordinated with the concierge to decorate our room with flowers, balloons, chocolates, etc. after proposing to my girlfriend. I confirmed with Hyatt staff that everything was ready a week in advance and even the day before and when we got back to our room after I proposed, nothing was done. The concierge told me he just forgot. We were upgraded to a suite as an apology which we appreciated it but I cried when we entered our room and nothing was done. It took us out of the moment and is the only blemish on our otherwise perfect day.

Beautiful hotel with classic features and large rooms. Bathrooms were very large and we were pleasantly surprised by a bath and separate shower. Very spacious bathroom. Staff were excellent and so was the location, everything walkable and great for the waterfront and public transport. Spotlessly clean and maintained like that throughout our stay.

Great location - barring some downtown antics, which is outside anyones control... or is it Ms Mayor ? Family friendly. Pike, Water Front and a variety of restaurants within walking distance. Although the building is not so new, I prefer the warmth of the decor over the new ones. Upkeep and maintenance is pristine. Has reasonably priced room service. Very friendly staff! Meets and exceeds what I expect of a Hyatt property.