Pan Pacific Hotel Seattle

Was in seattle for a concert mid September, what a beautiful city! Stayed at the 1, the ambience is amazing!! While I was there, I started off my mornings down at the lobby bar with a coffee and breakfast most mornings and it was a pleasure to meet Eddie, what an amazing fellow! On the second day he had my name and drink order memorized, no better way to start the day than with appreciation!! Long story short, if you’re going to visit gloomy Seattle, come before the summer ends, don’t hesitate at staying at the 1 and go get a coffee from Eddie!!

Great Hotel! We especially enjoyed the drift restaurant and had an awesome lunch. Matt was our waiter and he was delightful and did a great job!

A delightful stay! Beautiful, warm and lovely atmosphere! Had lunch in the restaurant on site. Matt was our waiter and he was superb. Knowledgeable, personable and professional! A hard combination to beat! Started our day off on a fantastic note!

**1 Hotel Seattle — 2125 Terry Ave** **Stay: September 21–24, 2026** **Rating: 1/5. Do not book this hotel.** I reserved three nights at 1 Hotel Seattle, September 21 through 24. My travel was delayed. I still arrived in the early afternoon on the first day of my reservation — the day I had paid for — exhausted, with a confirmed booking. Front desk told me the hotel had already cancelled the *entire* reservation at 2:00 a.m. that same morning because I had not checked in yet. Not the first night. The whole stay. They said the hotel was fully booked and they would not honor my reservation. They also refused to give me even the third night, which they admitted still had rooms. There was no warning of a 2 a.m. same-day cancellation in the confirmation email. No call. No text. No courtesy email before they killed the booking, and none after. I found out standing at the desk after a delayed trip. Their own published policy does not say this. It says a no-show is charged **one night’s room and tax**. That is not what they did. They voided three nights, kept the money, and sent me into the street. When I asked for a refund they hid behind “policy” — the same policy they neither disclosed in the booking email nor followed. I paid $1,500 last-minute for two nights at a three-star hotel I never wanted. That is what “sustainable luxury” and a Michelin Key bought me: a cancelled reservation, a full house, and a staff that made almost no effort to fix a problem they created. I have stayed in hotels of this price and this pretension all over the country. I have never been treated this poorly. The building can be full of reclaimed wood and living walls. None of that matters if the front desk will erase your stay at 2 a.m., refuse the nights that are still empty, and then lecture you about a policy they printed and then ignored. Stay somewhere else. If you are already booked here, call them *before* travel and get the no-show rule in writing. I would not send the most desperate traveler to this desk.

Nice hotel with comfotable rooms in a good location. The breakfast was tasty, but the service was very slow in both restaurants. Allow extra time if dining at the hotel.