Enchantment Resort

Amazing location with even better views of the Red Rocks. Very friendly staff that goes above and beyond to assist people. All of the restaurants were good also.

Our overall experience with the staff and the property were absolutely divine (if romantic, one could say enchanting). The staff was superb, the food was delicious and the views were absolutely DIVINE!

Luxury price with a generic stiff corporate feel, No authentic vibe at all. At this price point, the expectations for quality and service are higher and this resort simply doesn’t add up. The room featured an uncomfortable, springy Murphy bed, and the layout is far from the walkable experience I anticipated. Because the property is so spread out and parking isn’t adequate, you are entirely dependent on a golf cart shuttle service. Dinner at hummingbird at mii amo was 3 scallops that I could have cooked just as good at home. I guess I just expected more.

We returned to Enchantment after having visited 20 years ago for our honeymoon, this time with two of our three kids (ages 9 and 15). I was worried it would have felt outdated or run down but we found the opposite to be true. Everything was beautiful and we had an incredible time. You cannot beat the location, where every angle is breathtaking. The amenities are lovely, including the Trail House where we rented bikes for a half day. The staff, from the front desk to the grounds crew, were all incredibly friendly and attentive and we were never left wanting for anything. Our room (a junior suite with two queens) was immaculate and comfortable. We were there in the off season, so we did have slow service a few times at the restaurants but mostly, our meals there were great, especially breakfast. The restaurants on site are expensive but note that there is a grab and go market for coffee/breakfast that is more reasonable, and in any case, Enchantment is just 20 minutes from downtown Sedona, where there are many restaurants to choose from for meals, hiking outside of Boynton Canyon and other activities such as the Jeep tours, which we found worthwhile. The spa is also the ultimate in luxury and guests have access to the gym, which was very clean, beautiful and has a lot of great equipment.

We were here a couple years ago for lunch after hiking. The experience was great (then) so we looked forward to returning and staying. But, here’s the deal: Way overpriced. Way overrated. And WAY past prime time. Hottub not working. Front desk told us they had a hottub at check in, so we were so looking forward to a soak after 10mi hike…but, no… We waited nearly 30 mins for dinner past reservation time. No apologies. In room coffee maker broken. Had to buy $6 drip coffees. No service for room. Finally had to call house keeping. Very disappointed. Save your money and try elsewhere.