Enchantment Resort

Enchantment Resort is genuinely one of the greatest properties on earth. The setting alone — nestled in the red rocks of Sedona — is unlike anywhere else. But the crown jewel is the pool, which overlooks Boynton Canyon in all its majestic beauty. It might just be the greatest pool of all time. My wife and I just stayed for our 10 year anniversary and most of the staff were warm, welcoming, and went above and beyond throughout our stay — especially with our golden retriever. There were incredible moments where they they went above and beyond, especially at our visits to all the restaurants, and the welcome chocolate truffles and rose pedal heart on our bed That said, compared to our visit five years ago, the resort feels sometimes, its resting a bit on the beauty of its property alone. Our king bed and pillows felt cheap, unsupportive, and uncomfortable, giving us both back and neck pain. There was quite a bit of construction noise throughout Monday and Tuesday, which was a bit distracting. I am looking forward to seeing how the renovations turn out though. Also, previously complimentary amenities like daily guided mediations and watercolor paint class, now incur hefty fees. Even when I went to go put on a basic music channel that you’d find free in most hotels, there was a $14 a day charge, which just feels excessive in principle. These changes make Enchantment start to feel less focused on wellness within nature and more focused on extracting additional revenue from guests already paying a premium. There’s real value in protecting those touches, they’ve felt central to what sets this resort apart. Still, any of that aside, we thoroughly enjoyed our stay for the most part and hope to be back very soon

Away from amenities when you need them the parade as a five star diamond hotel but they have the flare of a motel 6 in a nice location with trashy staff late night the day staff was nice night is without class and no alcohol or Roomsevice after a time and the spa is not apart of the hotel so definitely not a 5 star boardering on 4 a 3 star would be an expectation at least I would have been impressed Decor is from the movie shinning I feel like Jack Nickerson is at my door with an axe going to kill me in my sleep

Great location and beautiful scenery but don't go if you care about time or prompt service. The grounds are huge so you will be walking or waiting for a golf cart. The restaurant serve bad wedding food very slowly. I recommend bringing Carne Asda to cook on the grill that they include in the suite.

One of the most beautiful resorts!! The staff were extremely kind and friendly. The energy at this resort was so peaceful.

An amazing resort. Everything was wonderful, especially the staff, which goes above and beyond. The reason I deducted a star from my rating is because Enchantment shows pettiness and bad faith by hitting its guests with a large "Resort Fee" that is not well-disclosed before booking. Why not just include it in the nightly fees? It's a bad look for an amazing resort.