Enchantment Resort

Every interest but dancing in the evenings is offered!!!

My daughter and I traveled for my birthday and I cannot say enough good things about this beautiful southwestern resort. The breathtaking views and comfortable casitas rooms made the experience memorable.

We went here for our 5th wedding anniversary. From the moment we enter the resort, we were greeted by the gatehouse security a happy anniversary, to valet, to front desk and we even had a welcome amenity that welcome us in our room. The rest of our stay was amazing. Food was great, amenities are great, resort activities are great too. Worth the resort fee. This really made our anniversary very special. It was our 2nd time and we’ll be back again! Also, notable employee mentions since they made our stay extra special: Steve and Bill from Valet, Rosy from Breakfast, Brooke from pool restaurant, Connor from Trail House/Artist Cottage, the housekeepers and gatehouse security! Kudos to you all!

You won't find a better place to stay in Sedona. It is definitely a treat to stay at The Enchantment but your experience of being located directly among the red rocks is unbeatable. Staff and the total experience is well-worth the splurge.

We recently stayed at Enchantment Resort and left feeling somewhat disappointed given the price point and reputation of the property. The setting is undeniably beautiful, with stunning red rock views that are hard to beat. The food was consistently excellent throughout our stay and was one of the highlights of the experience. Unfortunately, many other aspects of the resort fell short of expectations. The property itself feels quite dated, including many of the guest rooms. While we did receive a room upgrade, which was appreciated, the accommodations still felt tired and in need of renovation. We also had a persistent odor coming from the sink upon arrival. This issue was not proactively addressed and only received attention after we specifically requested someone to inspect it. Service was adequate but not exceptional. We arrived before check-in and found the staff to be fairly inflexible and not particularly accommodating. Throughout the stay, service felt more transactional than warm or anticipatory, which was surprising for a luxury resort. The main pool is attractive and enjoyable, but the additional pools around the property were underwhelming and did not match the quality or atmosphere we expected. For the rates charged, we were also surprised by the lack of in-room amenities and thoughtful touches that are common at other luxury resorts. Overall, Enchantment benefits from an extraordinary location and excellent dining, but the dated facilities, inconsistent service, and lack of luxury-level amenities made it difficult to feel that the experience justified the cost.