Enchantment Resort

One of the best resorts I’ve ever been to. The grounds are gorgeous and so peaceful. I stayed in a casita with my family and it fit the four of us very comfortably. The staff are very attentive and are passionate about the resort and its mission. There are also two wonderful hikes accessible on the resort grounds. Both trails are beautiful. Of course, Mii Amo is right next to the resort and it was great having access to the spa and Mii Amo amenities.

The Enchantment Resort calls me back year after year for the glorious setting and for the warm and welcoming staff in every department. The food is wonderful and the activities and classes appeal to every taste. There is much to see and do in the Sedona area but really one can have a delightful time without ever leaving the Resort.

Great location. Literally right next to most all the hikes we were looking to do. Perfect location. Pool and hot tub were very nice. The valet guy had the most amazing apple cider. If you like hot apple cider be sure to ask. We arrived at night. The only thing I didn’t like was there are no signs once you arrive on the property and of course not a lot of light (by design). I get no or low light but no signs was a bit annoying as a fist timer there. That’s it for complaints. The room was amazing. We had a fireplace and it was pretty relaxing to unwind with glass of wine after the days hike. Very relaxing trip. Staff was very nice.

The biggest disappointment during my stay was the food quality and lack of attention to allergies. On my first night, I ordered a salad and clearly stated I have a dairy and egg allergy. The bar staff added this note to the order, yet the salad still arrived covered in blue cheese. This is not only careless but unsafe. For room service, I ordered an arugula salad with salmon, no cheese, and dressing on the side. It took over 10 minutes just to approve the order, and when it arrived, the quality was extremely poor. The salmon portion was a tiny 1x2 piece of fish, and the salad itself was wilted arugula with a few beets and pecans. I was charged $54 total for this, which felt unreasonable given the quality. Finally, at the coffee shop, I ordered an almond‑milk cappuccino. After walking halfway back to my room, I realized it was actually a latte. When I returned, the barista admitted she knew the almond milk didn’t froth but served it anyway without telling me. Overall, the repeated issues with food quality, allergy handling, and communication were disappointing and far below expectations.

We stayed at the Enchantment resort at the end of a 10-day family driving trip in Utah and Arizona. The Enchantment was the by far the nicest ... and, yes, most expensive ... of all of the places we stayed. All of the people we met at the Enchantment were especially nice. I am probably missing some of the terrific people we encountered at the Enchantment, but here are some of the names I remember: Will, John, Ethan (father is Steve at the Travel House), Steve (Travel House), Connar (hiking guide). My apologies to the terrific people whom I have failed to mention here by name.