From the moment we checked in, my husband and I were treated like we were family! This was our second stay and the staff remembered us from our previous amazing stay! We were offered fresh hand towels and a welcome drink on arrival. Our bed was decorated with rose petals and the towels made up into swans for my husband’s birthday and our wedding anniversary and our original Villa 11 was made available for our stay, which was a special gesture. The service including room service was prompt and always with a smile! We enjoyed a large outdoor area with kitchen, garden and private pool. Impiana Private Villas are located within walking distance to all that Seminyak has to offer, including the Prana Day Spa where we had the most amazing body treatments and massages. The villas also have 24 hour security from the very courteous security team. All in all this is one of the best places we have stayed in!

The villas are wonderful, immaculately clean, spacious and modern, but still have balanese character. Seminyak is very busy, but once you walk into the villas it’s so quiet and tranquil. The pool is lovely, bed comfy and facilities spot in. Staff are so, so polite and there’s a lot of choice at breakfast. We can’t recommend Impiana highly enough.

There were many good points about these villas. The staff were all amazing, very helpful and sought to fix any issues that arose. Breakfast at Oswego was better than expected with a variety of different cuisines on offer a la carte. Terrific cappuccino was a bonus. The golf buggy system worked well most of the time. Room configuration was good with separations between the bedrooms allowing for privacy. Previously mentioned the kitchens are definitely showing signs of age. The biggest drawback was the heat and specifically the pool temperature. It was like taking a warm bath, so consequently the only respite from the heat was to stay in the air conditioned bedrooms. The living area also retained the heat. After coming to Bali around ten times we know this is the hottest and most humid time of the year but we have never felt the heat or been so uncomfortable as this trip. Early on in our 5 night stay I asked if there was another villa we could move to but was told all three bedroom villas are the same configuration, so all would be hot. On the second last evening the manager spoke to us and said perhaps they could put a temporary shade over the pool but it was too late for us. He was very kind but the design cannot be corrected by him. I also raised the issue of no shade being bad for kids playing in the pool. There is lots to like about the villas but the heat very much impacted the quality and enjoyment of our family holiday.

The best experience of my life I felt like a celebrity rocking up at this villa One lazy afternoon I was by the pool and saw what I thought was a lizard, I called reception and they sent a whole team down to find it. So attentive. I had the floating breakfast which was bloody amazing. The staff here were on point and people in general are just lovely. Had the best time everrr

Outstanding stay. We had the premier villa 3 bedroom which was huge. All rooms were similar size so perfect if you’re travelling with other couples. Staff were brilliant in all areas. We had a minor issue on the 1st night but staff were on top of it immediately. Would definitely be back. Only slight criticism would be that the breakfast never changed so after a week it was boring but everything else great.