Capella Singapore

Capella never disappoints. I have visited Capella at least 5 times and every time the level of service, attention to detail is on point. The best hotel in Singapore. Thank you for always looking after us, especially Adoncia for her help.

Check in was done seamlessly while seated at the couch with the attentive staff reaching out to me instead of having me standing at the counter. Although the price of the villa room is relatively high, the amenities such as the in-room private pool, separate living and bedroom space compensated for everything. My 2nd time staying in Capella and I must say that the service standard had not only remained impeccable, it has improved. Thanks to Ms Beatrice at the Fiamma where our breakfast was served. It was obvious that Ms Beatrice served with pride and my impression was that she has an excellent leader management team behind her, supporting her which resulted in her serving guests with a genuine smile and remarkable service standard. Needless to say, I hope to return again to witness yet another round of great service in such a competitive hospitality industry.

This is truly an amazing experience. Couldn’t fault anything at the hotel. All the staff were very welcoming. They were polite and happy at all times. Nothing was too much trouble. One staff member brought two umbrellas to us at the beach when we were stranded in a huge storm. - this was beyond any expectation. Staff were exceptional. We dined at all four restaurants and had wonderful food and service at all of them. We were upgraded to a villa for our anniversary and were very appreciative of the fabulous accommodation. I can’t praise highly enough this hotel and its offerings. We will definitely return and highly recommend to any traveller.

I had a wonderful experience during my stay. The service was exceptional, and every team member made me feel genuinely welcomed and cared for. Special thanks to Cassia, Bryan, and Esther for their kindness and professionalism. I would also like to thank Ellen from Fiamma, Eunice and Yuki from and In-Room Dining, as well as Iris from Pineapple Room, for their excellent service and warm hospitality. A big thank you to Set, Fandi, and Holly for making everything smooth and hassle-free. Thank you all for making my stay so memorable. I look forward to returning again.

Capella Singapore is a great place to be away from the hustle and bustle, yet just a drive away from home. The rooms are clean and am really appreciative of the room upgrade offered. You feel so close to nature and surrounded by extremely caring and polite staff, from the gardener, housekeeping, front office, F & B, to make you feel welcomed and cared for - great service experience!